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582 Reviews of Grubbs Nissan - Service Center
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July 15, 2023
Very disappointing service. I took the car in last week and they said i needed a new rack and pinion which they fixed. After picking up the car I couldn't steer. I took it I took the car in last week and they said i needed a new rack and pinion which they fixed. After picking up the car I couldn't steer. I took it back and they said they had told me it also needed new power steering and I declined it. That never happened. I needed the car operational. So now I'm without a car for another 5 days on top of the 5 days last week. I will be buying a new car in the next year and this will make me switch to another brand. More
by pollyjoyparker
Employees Worked With
Brandon Jewell, Jarrett Ackerson
July 14, 2023
Grubbs technicians were able to get my car in quickly for the transmission fluid change! the transmission fluid change! More
by remnantofgrace
Employees Worked With
Other Employees :
Steve Morrell, Brandon Jewell, Jarrett Ackerson, Joe Solano
July 14, 2023
Service provided on schedule. Friendly personnel. Was told hat charges would be before work was performed. Friendly personnel. Was told hat charges would be before work was performed. More
by Boyd
Employees Worked With
June 27, 2023
Jeff is the best and took great care of me. I feel a connection to Grubbs that I trust to take care of me with their service. I feel a connection to Grubbs that I trust to take care of me with their service. More
by Pbonnot1956
June 24, 2023
everyone in the service department is awesome. thank you as always. you guys are the best thank you as always. you guys are the best More
by luomvuong
Employees Worked With
Other Employees :
dan tran, Brandon Jewell, Jarrett Ackerson, Joe Solano
June 23, 2023
Chad was rude and condescending and did not keep us updated. We only got excuses whenever we called to see what the status of the vehicle was. Then we were charged for work that was not authorized and updated. We only got excuses whenever we called to see what the status of the vehicle was. Then we were charged for work that was not authorized and had to “fight” to get it taken off. Also the paperwork showed an additional 500 miles from when it was received. Asked to speak to service manager and felt like we got “lip service.” Will not return to this dealership for any reason! More
by Brax
June 16, 2023
They take good care of my care needs and service s. Jeff my service advisor is friendly and answers any questions I have. Jeff my service advisor is friendly and answers any questions I have. More
by Shonna
Employees Worked With
June 15, 2023
I always come to this dealership for my oil changes etc. I work with Jeff Norris each time and he is a joy to work with. I work with Jeff Norris each time and he is a joy to work with. More
by cjfelix4
Employees Worked With
June 13, 2023
Vibration felt at highway speed has persisted through prior tire balance. Service department Alexxus test drove with me -problem quickly identified. Jeff Norris has been my service advisor for years and prior tire balance. Service department Alexxus test drove with me -problem quickly identified. Jeff Norris has been my service advisor for years and provided appointment when it was convenient for me. I am a long time customer and grateful for courteous care and attention I receive. Thanks Jeff !! More
by vickyray10
Employees Worked With
June 11, 2023
Appointment when I want it and service done in short time Outstanding service by Jeff time Outstanding service by Jeff More
by Cdryder
Employees Worked With
