Back

Grubbs Nissan - Service Center

Bedford, TX

4.7
582 Reviews

582 Reviews of Grubbs Nissan - Service Center

Sort by
October 07, 2023

Great communication. Provided complete multi- point check. Fixed everything in a timely manner. Provided vehicle while mine was being fixed. More

by najeracr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jewell, Jarrett Ackerson, Joe Solano
Oct 09, 2023 -

Grubbs Nissan responded

We're glad to know you had a positive experience with our team at Grubbs Nissan. We always aim for effective communication and timely service! Thanks for your review.

October 01, 2023

Jayden alerted me of two recalls on my truck and informed me that the repair would take a while so he set me up with complementary Lyft to my home and told me that he would call me when repairs were complete More

by littlehulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Asbury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Duran
Oct 03, 2023 -

Grubbs Nissan responded

We're glad to know that Jayden was able to assist you with the recalls on your truck and provide a convenient solution for transportation. Thanks for choosing Grubbs Nissan, we appreciate your feedback!

September 30, 2023

I was overwhelmed with great and professional service. Everyone was polite and helpful. I’ll buy my next car from this dealership. More

by Wesbaltzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Grubbs Nissan responded

Hi Wesbaltzell! We're delighted to know you had a great experience at Grubbs Nissan. We look forward to helping you with your next car purchase! Have a great day!

September 30, 2023

Service reps seem to be very knowledgeable. The price was very reasonable in my opinion. More

by bevmitchell71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Oct 03, 2023 -

Grubbs Nissan responded

We really appreciate you taking the time to leave Grubbs Nissan this awesome review, thank you!

September 28, 2023

Fast and reliable quality service work along with courteous staff, willing to answer any question you might have!!! More

by jdaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grubbs Nissan responded

Hi Jdaguilar, We're delighted to know you found our service at Grubbs Nissan fast and reliable. Our team is always here for any questions! Thanks for the review.

September 28, 2023

Good job pleasant experience used to work here will be back. Bought all my cars there More

by Lisaward20142015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who it was
Sep 29, 2023 -

Grubbs Nissan responded

Hey Lisa, thank you for your loyalty and for sharing your pleasant experience with our team at Grubbs Nissan! We'll see you next time! Have a great ride!

September 27, 2023

Excellent services I recommend all professional they are specially on everything tru the whole process More

by Carlos M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jewell, Jarrett Ackerson, Joe Solano
Sep 28, 2023 -

Grubbs Nissan responded

Hi Carlos! We're delighted to know you had an excellent experience at Grubbs Nissan! Thanks for recommending us and acknowledging our professionalism.

September 23, 2023

Grubbs Nissan has excellent service advisor, Jeff Norris. He is courteous and prompt in handling his clients issues. More

by dings03zippers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Grubbs Nissan responded

We're glad to know that Jeff provided excellent service during your visit to Grubbs Nissan. We appreciate the feedback and look forward to serving you again in the future!

September 13, 2023

Jeff Norris and Service Technicians are OUTSTANDING! High Quality by professionals every time. I have used Grubbs Nissan for several years. Jeff Norris always takes care of customers needs. More

by lthomen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Grubbs Nissan responded

Thank you for the 5-star rating! We're glad to know that Jeff and our team at Grubbs Nissan have consistently met your needs. We'll see you next time! Have a great ride!

August 31, 2023

It’s a good place but don’t attempt to question the mechanics about anything because they will go out of their way to show you how petty they are. More

by nxt_1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Duran was Awesome, Parrish Vidal was excellent
...
9
...