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Guess Ford GMC

Carrollton, OH

4.9
414 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve. Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for. In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 414 reviews

May 02, 2025

Bought used truck and warranty for it. It was in service more days than at my home. I traded it in and lost thousands of dollars to avoid a continuing money pit. Tires rubbed on frame, pow More

by joshua_w_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Rhodes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Guess Ford GMC responded

We always want our customer to happy with their purchase. Sometimes higher mileage (137,426) vehicles can have things happen that no one can control. We sell those higher mileage vehicles AS-IS. I do see we did some courtesy repairs at no charge along with a free loaner. We try our best to make everyone happy. Mike Guess-Owner

May 02, 2025 -

joshua_w_smith responded

Thanks for a defensive response, and not actually reading what was said. I bought a Used truck and a warranty. While I appreciate the 1st courtesy repair and loaner in which the engine check light came on less than 24 hours from purchase vehicle, I’m sure any jury of our peers would agree that’s the right thing to do. Same principle would able to the next service repair at your shop. That being said, I did purchase a warranty, so it would be fixed anyway and a rental provided. The two additional service repairs at other certified service centers did require the $100 deductible. Things do happen that are out of control, but putting tires on a vehicle that rub against the frame and say it’s just rubbing against plastic. That is certainly in your control and selling a vehicle knowing it’s an issue. I don’t sell, service, or build cars so I rely on professionals to steer me in the right direction. I think your trying hard, don’t send out requests for feedback if your not being constructive with it.

April 24, 2025

Everyone is so friendly and works so quickly to make sure that the car process goes smooth. More

by SSILVER1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Guess Ford GMC responded

Thank you for your continued business! We appreciate it!

April 20, 2025

They where great and work with me to get my vehicle Dennis was great on what he was doing More

by peanutfowler8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Guess Ford GMC responded

Thank you so much for your business and your kind review! We appreciate it!

April 15, 2025

Great customer service, Dennis once again was amazing! Thank you for everything, I appreciate you. More

by kuhntb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Guess Ford GMC responded

We appreciate you as well! Thank you so much for your business!

April 13, 2025

I live 45 minutes away from you and I have purchased our last 3 new vehicles from you and will continue to in the future because everyone there actually cares More

by delmmoh
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 16, 2025 -

Guess Ford GMC responded

We are so happy you have enjoyed your experience with us! Thank you for your business!

April 07, 2025

I really appreciate this dealer for not playing the “payment” game and instead making me an offer that has full price transparency. More

by DARREN.SUTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Guess Ford GMC responded

Thank you so much for the kind review! We appreciate your business!.

April 05, 2025

Great experience! Everyone was ready for me with paperwork. Dennis Schurr greeted me like an old friend and I purchased my dream truck!! More

by Kben46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Guess Ford GMC responded

We are so happy you had a great experience! We appreciate your business!

April 05, 2025

I have always been treated very well at Guess Motors. Everyone I have ever dealt with…from the service department, to sales, to financing have been professional and helpful. More

by BRIGHT1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Guess Ford GMC responded

Thank you so much for your business!

April 05, 2025

They have always treated me with respect and that’s why I’ll be back. I have only praise for the whole team! More

by CNICHOLS23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Guess Ford GMC responded

Thank you so much for your continued business! We appreciate you!

April 02, 2025

I had an excellent experience at Guess dealership, no pressure and the sales crew answered all my questions. After the sale I had a minor problem and the dealership went above and beyond to make it right More

by jrichardmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Sproull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Guess Ford GMC responded

Thank you for the kind review! We appreciate your business!

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