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Guess Ford GMC

Carrollton, OH

Overview
Employees
Reviews
Vehicles
4.8
513 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve. Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for. In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 513 reviews

March 08, 2026

This is the most pleasant dealership i have ever been too. Thank you all for the great experience! More

by biggenetyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Guess Ford GMC responded

Thank you so much for the kind words! We’re thrilled to hear you had such a pleasant experience with us at Guess Motors. Our team works hard to make every visit easy and enjoyable, and your feedback truly means a lot. We appreciate your business and look forward to seeing you again!

March 07, 2026

My family has been using it for years and I'm glad I can now do the same with purchasing a vehicle More

by BROWNLANDON07
Recommend Dealer
Yes
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Mar 09, 2026 -

Guess Ford GMC responded

Thank you for the great review! We’re honored that your family has trusted Guess Motors for years and that we could help you with your vehicle purchase as well. We truly appreciate your continued support!

March 05, 2026

It was a great experience. Very informative and very helpful. My Daughter loves her new car More

by brittaniehartman58
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Shockey
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Mar 05, 2026 -

Guess Ford GMC responded

Thank you for the kind review! We’re happy to hear you had a great experience and that your daughter is loving her new car. We appreciate you choosing Guess Motors and hope you both enjoy the new ride!

March 03, 2026

No thanks, no thanks, no thanks, no thanks, if you ask me again to write something you will get a bad rating More

by tjlengyel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 25, 2026

So far they have been great. I am waiting on the title in the mail which should be here any day. I purchased this vehicle out of state but Dennis was very easy. to work with , ma More

by ccaszatt
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Guess Ford GMC responded

Thank you so much for the kind words! We truly appreciate you trusting us with your out-of-state purchase. We’re glad Dennis made the process easy and comfortable for you — that’s exactly the experience we strive to provide. Buying from another state can feel overwhelming, so it means a lot to hear that everything has gone smoothly so far.

February 24, 2026

Very nice dealer all the people are great made for a very good buying experience and would definitely recommend to any future buyers More

by Bittledemuesy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2026 -

Guess Ford GMC responded

Thank you so much for your business and for your recommendations. We truly appreciate you!

February 21, 2026

Had the vehicle I was interested in ready when I got there explained who had owned it previously and the history of the vehicle paperwork was prompt and efficient and I headed home. Extremely satisfied. More

by kevinoffbroadway
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Shockey
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Feb 23, 2026 -

Guess Ford GMC responded

We are so happy that you were satisfied with your purchase experience. We thank you for your business!

February 13, 2026

Very helpful and accommodating Fast service that I feel I can trust. Would definitely return. More

by twarrington04
Recommend Dealer
Yes
Employees Worked With
Service Jessy
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Feb 20, 2026 -

Guess Ford GMC responded

Thank you for your review! We're glad we could provide fast service you can trust. We truly appreciate your business and look forward to helping you again in the future!

February 08, 2026

Car leaking coolant in 1st 90 miles and in shop now. Coolant/engine issue not disclosed More

by beemerlt
Recommend Dealer
No
Employees Worked With
Dustin Shockey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Shockey
Report | Print
Feb 09, 2026 -

Guess Ford GMC responded

We’re unable to identify the reviewer based on the username provided. We’d appreciate the opportunity to speak with you directly — please contact our dealership so we can discuss your concerns and review the details together.

Feb 12, 2026 -

beemerlt responded

Valve cover leaking oil as is the turbo as well as oil being overfilled.

Feb 18, 2026 -

beemerlt responded

Contacted dealer as requested. Told them about coolant leak, 2x oil leaks, defective rear tires, defective engine mounts defective boost control valve. Was told that we low balled them and that they were already selling it at wholesale pricing before we lowballed them and that’s just what you get when you buy as is. For the record we paid 6500 out the door. KBB private party has it at 4955-5680 and trade in at 1645-2520 so we hardly lowballed below wholesale pricing.

February 07, 2026

I shouldn't have to keep paying for the diagnosis fee for you to tell me to keep bringing it in !!!! More

by angedalton67
Recommend Dealer
No
Report | Print
Feb 10, 2026 -

Guess Ford GMC responded

Thank you for taking the time to share your feedback. We truly understand how frustrating vehicle issues—especially recurring warning lights—can be, and we empathize with the inconvenience this caused you. While both visits involved a check engine light, each visit revealed different fault codes and underlying concerns, which required separate diagnostic processes. Diagnostics are not simply a “scan and clear” service; they involve systematic testing, analysis, and verification to accurately identify the cause of each issue. Especially with older vehicles, it is not uncommon for multiple, unrelated faults to occur over time. Our diagnostic fee reflects more than just the time spent on your vehicle during that visit. It supports the training, certification, tools, and resources required to ensure our technicians can accurately diagnose and repair vehicles to a professional standard. We take great pride in the quality and integrity of our work, and proper diagnostics are essential to avoiding unnecessary repairs and ensuring long-term reliability. We value every customer and always strive to be transparent and fair while maintaining the standards that allow us to deliver dependable service. We appreciate your understanding and the opportunity to explain our process. If you would like to discuss this further, we welcome you to contact us directly.

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