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Guess Ford GMC - Service Center

Carrollton, OH

4.8
97 Reviews

97 Reviews of Guess Ford GMC - Service Center

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September 24, 2022

Fast and good service. Credit the fact that we have 248,000 miles in part to service dept More

by KRILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Guess Ford GMC responded

Thank you for your business!

September 15, 2022

Always a Pleasant experience when taking my truck in to get serviced. Very thorough, professional and well priced. I have never had better sales or service with any other dealership. I bought my truck ther More

by DEJARVIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Guess Ford GMC responded

Thank you for the kind review and thank you for your business!

September 12, 2022

Could not get part, we got part and put it on ourselves. They still charged us $150 , we will not be back More

by Daryl.coffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Sep 13, 2022 -

Guess Ford GMC responded

We are sorry your service visit didn't meet your expectations. Please give me a call at 800-860-7742 so I can discuss your experience with you. Thanks, Scott Power- General Manager

August 18, 2022

Super service professional. Timely I appreciate how fast I was able to get an appointment. More

by Jcarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Aug 20, 2022 -

Guess Ford GMC responded

Thank you for the kind review!

August 03, 2022

Very professional dealership, bought my first newer vehicle from here and was quick and easy. Service is great, had no issues at all. Treats their customers with respect. Will continue to deal with gue More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gleich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Guess Ford GMC responded

Thank you for putting your trust in us CJ! We appreciate it!

July 30, 2022

We had several issues that needed attention on our Ford F-150. All of our issues were taken care of in a timely manor. Very pleased ! More

by robinwarner9
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Aug 01, 2022 -

Guess Ford GMC responded

Thank you for your business!

July 29, 2022

The service department got me scheduled for a service light on. They purchased the part from another dealership so it cut wait time to return my car to me like three to four days sooner if they would hav More

by tracyacastle31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Aug 01, 2022 -

Guess Ford GMC responded

Thank you for sharing your positive experience! We want to thank you for your business!

July 27, 2022

We love Guess! !! Always there for us!!! Love Ray! Service is awesome! Hardly any wait when car is serviced. Friendly staff! More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jul 29, 2022 -

Guess Ford GMC responded

Thank you for the kind words. We appreciate your business!

July 26, 2022

Everyone is so friendly and helpful. The service is always thorough, fast, and excellent service! More

by shelbylynn2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Jul 29, 2022 -

Guess Ford GMC responded

Thank you! It is always a pleasure to see you! Thank you for your business!

July 20, 2022

Friendly office personnel and wait time for car to be done was done in a timely manner, and the car was neat when returned. More

by emaple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Guess Ford GMC responded

Thank you for stopping by our service department! We appreciate your business.