Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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Great! Job Very good job of communicating with me and got it right the first time. This is the 3 Rd time to use y’all and all times were great Very good job of communicating with me and got it right the first time. This is the 3 Rd time to use y’all and all times were great More
Everything went great and fast. He went above and beyond to help me with my service and help me understand what was wrong with my truck. He was very nice and friendly. He went above and beyond to help me with my service and help me understand what was wrong with my truck. He was very nice and friendly. More
Service dept should teach Andew and Jaron about customer ser Well I must be honest and the service dept is the only positive thing i could say because I went and met with Andréw Cordova about a customer service Well I must be honest and the service dept is the only positive thing i could say because I went and met with Andréw Cordova about a customer service cituation that he had agreed on .When i bought this truck I was very happy until i couldnt open my tail gate so I went to the used car salesman Jaron and let him know and he was somewhat busy so after a bit of trying to open it I discovered that there were alot of scratches and as i picked the liner up i discovered that the bed had a massive amount of scratches and it immediatly got me upset so I asked Jaron what could be done about it he said that he would call the manager for used car sales and this guy was so rude that he made me want to return it he then gave me Andrews number and told me to call him when i called him Andrew wanted to see the scratches so i took it to him ,his first response was wow and he didnt hesitate to offer to spray the bed with liner coating at no charge and told Jaron to get it scheduled and give me a call we) a couple of weeks passed and no call so i called Jaron and he told me he thought i was calling so he said Il call you and let you know when to come in well another couple of weeks went by and no call so I decided to go and talk to Andrew and when i talked to him he said that he no longer had the authority to make good on his word he said I might have to call the owner then he said he would tell Jaron to call me and I knew that wouldnt happen because he hadnt done it yet so I decided to schedule an oil change and i forgot his name but he was the example of what good customer service is he surprised me when he told me that they could do it then and there and he also said it wouldnt take to long and what he said was true so he is the one that saved the day and saved Dodge Gulf Freeway from having the worst customer service I have ever seen More
Excellent All the workers are very attentive and make you feel at home. They answered all my questions and showed me the best customer service I’ve seen in year All the workers are very attentive and make you feel at home. They answered all my questions and showed me the best customer service I’ve seen in years. More
Oil change Went in for an oil change, everything was quick and easy. Ricardo recommended things that needs to be done. Friendly environment with snack while you Went in for an oil change, everything was quick and easy. Ricardo recommended things that needs to be done. Friendly environment with snack while you wait. More
The service was great The service was done fast and my truck running great now. Will bring my truck again if needed. But hope not to encounter any problems. The service was done fast and my truck running great now. Will bring my truck again if needed. But hope not to encounter any problems. More
Great employees and great service! Customer Service was superb! I will recommend Gulfgate Dodge to anyone. I have had nothing less than stellar service from the beginning of my purchase Customer Service was superb! I will recommend Gulfgate Dodge to anyone. I have had nothing less than stellar service from the beginning of my purchase. More
Bad maintenance I took my car to get service oil change and tire rotation and they never rotate my tires at all i dont recommend no one to buy a car there I took my car to get service oil change and tire rotation and they never rotate my tires at all i dont recommend no one to buy a car there More
Super Helpful! After determining that my vehicle had a dead battery on a Saturday morning, I quickly called my local Jeep dealership to verify if my dead battery was After determining that my vehicle had a dead battery on a Saturday morning, I quickly called my local Jeep dealership to verify if my dead battery was under warranty, which it was thankfully! I immediately brought my Jeep into the dealership where Ricardo assisted me. Ricardo and his team were very helpful! They immediately started running the appropriate diagnosis test(s) to determine the root of the problem - I was in and out in just a little over an hour - which allowed them to determine it was a faulty/old battery and replace same, which allowed me to continue about my day without hesitation. Thank you to Ricardo and his great group of guys! More
Wonderful Experience I went into the dealership unsure of what to expect but Mr.Walker showed me a variety of vehicles within my price range I was both surprised and excit I went into the dealership unsure of what to expect but Mr.Walker showed me a variety of vehicles within my price range I was both surprised and excited I'd recommend this dealership to everyone I know the entire staff is both friendly and welcoming. More