Gullo Ford of Conroe - The Woodlands

We couldn't buy one as we dint find the one we were needing. However Ben and Bryan have been so helpful and committed. Thank you! needing. However Ben and Bryan have been so helpful and committed. Thank you! More

Awesome buying experience. Colton Moydell was great to work with and got me an exceptional deal on my new vehicle as well as a competitive value for my trade. Go see him for a Colton Moydell was great to work with and got me an exceptional deal on my new vehicle as well as a competitive value for my trade. Go see him for a great sales experience! Low pressure, transparent, won't try to sell you anything you don't want/need. More

Shawntae was able to find exactly what I needed, with the first vehicle she showed me. She made me feel comfortable on my test drive, and went out of her way to accommodate my schedule during the buying proc first vehicle she showed me. She made me feel comfortable on my test drive, and went out of her way to accommodate my schedule during the buying process. To walk in and out of a dealership, not only quickly, but satisfied is a huge blessing in itself. I love everything about my new f150, and I am so grateful for the help of Shawntae! More

Gullo always has the family feel to it. The team members work together well, and I wasn't bombarded by several layers of management, trying to "close the deal" but rather a knowledgeable s The team members work together well, and I wasn't bombarded by several layers of management, trying to "close the deal" but rather a knowledgeable sales rep and one direct manager to help me find the truck I actually needed. More

As a long time Ford girl owning 7 Fords to date, it is sad to report such an awful experience with a dealer service that I am now looking to buy a different make of vehicle and referring people away from sad to report such an awful experience with a dealer service that I am now looking to buy a different make of vehicle and referring people away from Gullo Ford. Gullo Ford of Conroe installed new brake pads and rotos. Upon completion, there was severe vibration through the steering wheel (did they even do a post install test drive?). I brought it back to them to fix. They did not replace the rotors under warranty; instead they said that they machined the new rotors (which can only be done once in the life of rotors, so may shorten the life of the new rotors), but the severe vibration was still there (again, did they test drive it, or think I wouldn’t call them out?). I had no confidence Gullo would get it fixed right the 3rd time, so I brought it to a dealer service in another state that was trustworthy. That dealer found that the rotors were warped and said that Gullo should have replaced the rotors under warranty when I returned the vehicle. That dealer also identified that there was no evidence that Gullo had machined the rotors as was stated on the receipt from the return visit, which would be fraud. That dealer called Gullo to ask if they would cover the cost of repairs (it took 5 phone calls for the Gullo Service Manager to accept the call through the receptionist); Gullo admitted they should have replaced the warped rotors they installed, but refused to cover the costs of repair. So after paying >$1200 for the brakes initially, I had to pay $500 to have the new rotors machined. Gullo Ford has ruined my Ford fandom. And it is disappointing that Ford corporation is not managing the quality of service at its dealers. More

Fast and friendly service willing to help you get in the vehicle that's right for you. vehicle that's right for you. More

Buying a new F-150 for my 18-year-old at Gullo Ford was a rollercoaster—but thanks to Aaron Robertson, it ended exactly where I needed it to. I came in for Ford’s national lease promo with specific numbers i rollercoaster—but thanks to Aaron Robertson, it ended exactly where I needed it to. I came in for Ford’s national lease promo with specific numbers in mind (monthly payment, deposit, term, and mileage), and Aaron immediately understood my goals and got to work. As is typical with many dealerships, once the deal moved from Aaron’s desk to the sales manager and F&I, the “based on a specific MSRP” fine print and other back-and-forth started to cloud what should have been a straightforward promo. It felt like the familiar smoke-and-mirrors phase where the numbers begin to shift. This is where Aaron really stood out: he fought for my deal, kept the conversation anchored to the national program, and pushed internally until the final paperwork matched exactly what I expected—no surprises on payment, drive-off, term, or mileage. Aaron was professional, transparent, and incredibly persistent. He balanced my objectives with the store’s minimum targets without losing sight of what I asked for. In a dealership environment that doesn’t always put the customer first, Aaron was the clear exception and the reason I drove off in the right truck at the right price. If you’re shopping at Gullo Ford, ask for Aaron Robertson—he’s the advocate you want on your side. More

This was my WORST car buying experience EVER. I will NEVER buy a new vehicle from GULLO Ford again. Incompetent salesman and dirty underhanded finance personnel. Not one good word to say, not o I will NEVER buy a new vehicle from GULLO Ford again. Incompetent salesman and dirty underhanded finance personnel. Not one good word to say, not one. More

Steve, the sales manager, and Rudy, the salesman, were excellent, and I felt like I got a fair deal. excellent, and I felt like I got a fair deal. More