Gullo Mazda of Conroe

Gotta Have a Back-up Key !! My daughter is good at loosing things -- like the second key for "my" Mazda 3 that she drives. After several months of looking for it in every corner My daughter is good at loosing things -- like the second key for "my" Mazda 3 that she drives. After several months of looking for it in every corner of her room, I decided to purchase a fob from a reputable locksmith, and bring it in to Gullo for programming. Nicolette Dixon greeted ne the second I drove up ,,, I explained to her what I needed done, that I had talked to the Service Manager & knew the programming charge ,,,, off she went. After a few minutes, she returned with the BAD NEWS ,,, the key I had purchased would not program. Thankfully, Gullo Mazda had one in stock & went to work cutting the interior piece (that never gets used) & programing the fob. I got on a business conference call, using a stack of covered tires as my desk ,,, when the call was done, the key was programmed AND the car was washed (my daughter thinks the only water that hits her car is rain). SUPER service ,,, and we no longer have to have the Mazda 3 towed if/when she looses the key !! (PS: the locksmith refunded the purchase ,,,, "sometimes" we get a key that cannot be programmed) ,,,, "stick with dealer parts" is my lesson on that one. Thanks, Nicolette for your kind handling of an irritating situation. More

Professional, friendly service We had an appointment for an emission control recall. We also got the oil changed and tires rotated. David Williams met us after we drove up and knew We had an appointment for an emission control recall. We also got the oil changed and tires rotated. David Williams met us after we drove up and knew the work we needed done. We was very courteous and professional. He gave us an estimated completion time and called when the work was done. More

Always respecful and willing to give the best solution. Always respectful and willing to give the best solution in the best time and price frame. Friendly and courteous staff. You'll feel that your time is Always respectful and willing to give the best solution in the best time and price frame. Friendly and courteous staff. You'll feel that your time is important here. Ask for David Williams. More

Excellent service department I've been using this service department for years and these folks are great. Dan Wrider, Nicolette, and the rest of the staff will take care of your p I've been using this service department for years and these folks are great. Dan Wrider, Nicolette, and the rest of the staff will take care of your problems. More

Great service as usual!!! David Williams and his team did an excellent job on my mazda 3 50,000 miles service. He explained to me in details every step of the maintenance and e David Williams and his team did an excellent job on my mazda 3 50,000 miles service. He explained to me in details every step of the maintenance and even helped me to save $150 by repairing a tire the guys at NTB said couldn't be fixed. Thanks and keep the good work! More

Great car buying experence Logan Johnson was so knowledgeable and helpful in buying and getting color and Mazda 3 I wanted. And Kirk was so helpful in getting all paperwork done Logan Johnson was so knowledgeable and helpful in buying and getting color and Mazda 3 I wanted. And Kirk was so helpful in getting all paperwork done at a good price. Many Thanks to both of you Lora Garza More

Great service David Williams set a service appointment for when it was convenient for me. He was very courteous and the service was performed promptly. I appreciate David Williams set a service appointment for when it was convenient for me. He was very courteous and the service was performed promptly. I appreciated that they also washed the car before it was brought out. More

Outstanding service at Gullo Mazda in Conroe, Tx. Debbie Osgood and David Williams are both pros, they are dedicated, and have given me complete car buying and car maintenance service - friendly, help Debbie Osgood and David Williams are both pros, they are dedicated, and have given me complete car buying and car maintenance service - friendly, helpful, and committed to excellence and customer satisfaction. I could not ask for anything more from these two or from Gullo. More

Customer service at it's best! The Service Dept staff at Gullo Mazda provide excellent customer service. My Mazda 3 receives top notch care at every visit. I am very appreciative o The Service Dept staff at Gullo Mazda provide excellent customer service. My Mazda 3 receives top notch care at every visit. I am very appreciative of the level of consideration and care taken with my vehicle by the Gullo staff. More

Gullo Mazda is the Best!! Love my Mazda 6 and from the day I purchased it and drove off the lot at Gullo Mazda they have been taking care of my car from start to finish. The Se Love my Mazda 6 and from the day I purchased it and drove off the lot at Gullo Mazda they have been taking care of my car from start to finish. The Service is awesome!! Daniel Wrider is the best of the best; very professional, he is on top of it all. There's not a question about My Mazda that he does not answer, he answers every question and explains every service process being performed on my car thoroughly and extremely well with respect and concern.. Daniel Wrider knows his job and treats his customers with excellence. Thank You! Rozena More