Gullo Toyota of Conroe

I booked my appointment on-line with Gullo Toyota for service the next day; appointment was confirmed and followed up promptly by service advisor. My husband took my Camry in, was greeted immediately an service the next day; appointment was confirmed and followed up promptly by service advisor. My husband took my Camry in, was greeted immediately and details of issue taken down. After the problem was diagnosed, the advisor explained what was needed, gave a cost estimate and approximately how long for the wait. My husband was made comfortable in the waiting area and definitely not forgotten as sometimes can happen. The repair was completed within the time estimate, the service personnel, customer care, all were pleasant and eager to accommodate. We had purchased the vehicle from Gullo in 2005 and have always been treated well when anything was needed. Absolutely would recommend Gullo Toyota for vehicle sales or service. The people we have dealt with have genuinely been interested in our needs and extremely helpful. More

Earlier in the week I had a scheduled oil change and Kim graciously wrote it up and all went well. A day or two later I was back with my car being towed in on a wrecker. Doug was handling it, however, Kim c graciously wrote it up and all went well. A day or two later I was back with my car being towed in on a wrecker. Doug was handling it, however, Kim came out to greet me, remembering I had just been there. Why I was being towed is a long story--the happy ending is the fair price, the immediate service and the value of my time. I was encouraged to remain inside until the car was where it needed to be so I would be safe--an assessment was made and a possible cost and time were quoted. I was informed I could be taken home by shuttle or rent a car for the day...I chose to wait since I knew the service was going to begin fairly soon. I came with books to sit in the comfortable waiting area by the desk and study. Later, a reasonable amount of time, Doug told me I didn't need a new tire after all and that he couldn't believe it either. He had the technician test drive the car to be certain all was well. That saved some money. The technician was able to repair one side and replaced the rim on the other. I expected to have to replace both rims, a tire and have the frame worked on. I left feeling safe and blessed to have money in my pocket. I love my Toyota and what your team does to keep my Toyota working! Thank you one and all. Fran Querio. More

Gullo Toyota and all of its employees have been fabulous from the very first time I ever set foot in the dealership. They truly care about the happiness and satisfaction of their customers. Everyone from th from the very first time I ever set foot in the dealership. They truly care about the happiness and satisfaction of their customers. Everyone from the head honchos down to the custodial staff make their customers feel like family. This was my first time to buy a Toyota but it is definitely not my last one. I don't think I'll ever buy another car from any dealership other than Gullo Toyota. Thank you Tony Gullo and all the staff at Gullo Toyota Conroe! More

In all my dealings with Gullo Toyota, I have been treated with courtesy. The staff has always taken care to answer all of my questions with patience and a smile. I would definitely recommend this dealershi with courtesy. The staff has always taken care to answer all of my questions with patience and a smile. I would definitely recommend this dealership, and I will be back for all of my auto needs. More

I purchased my Hylander from Gullo Toyota just over 3 years ago and just purchased another vehicle for my son from this dealership. I think Paul Auchter is their best sales person as he listens to what I years ago and just purchased another vehicle for my son from this dealership. I think Paul Auchter is their best sales person as he listens to what I want and delivers it. I will continue to use Gullo in the future. GO GULLO! More

I buy a lot of fleet cars for the company I work for but not Toyota's. I was suprized how quickly and easy it was to purchase my vehicle and not the mention my sales professional was very knowledgable out h not Toyota's. I was suprized how quickly and easy it was to purchase my vehicle and not the mention my sales professional was very knowledgable out his products. I would recommend this dealership to all of my friends in the future! More

I have used Gullo Toyota for the last 3 years. I will not go anywhere else unless I am out of town or it's an emergency. They are prompt, courteous, go over exactly what they are going to do, and do not do a go anywhere else unless I am out of town or it's an emergency. They are prompt, courteous, go over exactly what they are going to do, and do not do anything that does not need to be done. My sales experience was just as satisfactory as well. I will continue to do business with Gullo Toyota as long as I live in this area. More

I have purchased three vehicles from Gullo Toyota. I have bought all of the from Philip Sharp. Mr. Sharp has always been far and easy to work with. I have also been repeatedly going to him and to Gullo Toyot bought all of the from Philip Sharp. Mr. Sharp has always been far and easy to work with. I have also been repeatedly going to him and to Gullo Toyota for the speed at which the purchase takes. I have purchased vehicles at other dealerships and it has always taken five to six hours; with Mr. Sharp and the Gullo Toyota finance team I have been able to get in and out in a matter of two to three hours. I mean walking in to driving out with a new vehicle. Thanks Mr. Sharp and Gullo Toyota, John Turner More

I recently bought a used vehicle from Gullo, and I was very happy with the overall service and honesty of the Used Car Internet manager Sean Loftice. He was honest, not pushy and very accomodating to work very happy with the overall service and honesty of the Used Car Internet manager Sean Loftice. He was honest, not pushy and very accomodating to work with. This was a real refresher for used car sales. He even allowed us to drive the vehicle for a couple of days beforehand and accomodated our schedule. We did end up purchasing the vehicle and are very happy with it. I obtained financing outside of the dealership prior to the purchase, for the specific reason of not wanting to haggle with the financing department and the time of purchase. Once we completed paperwork with Sean, we were taken to the Finance Dept to finalize paperwork and were handed over to Craig Barrum-Finance Manager who proceeded to try and convince us to purchase the Extended Warrany through Gullo and also complete the financing paperwork through Gullo as it would save us the time of going to the bank. After spending 45 minutes with him trying to call our Bank and confirm financing could be processed there, he finally gave up and allowed us to complete the financing off site as originally planned. He continued to try and sell the Extended Warranty and in the end, was rude about us turning it down. I questioned the paperwork he was requesting me to sign(AS-IS No Warranty) because the vehicle we purchased still had 2 months of the Original Factory 3 year ,36,000 mile warranty as well as the 3 month 3,000 mile Toyota Certified Warranty on it. After a heated debate, he wrote it in on the paperwork in order to clarify what we were questioning and then told me 'I am dismissed, you can leave now' I DO NOT appreciate being talked to like a child and harrased and lied to because we 1. Did not trade in a vehicle 2.Did not purchase their Extended Warranty and 3. Did not finance thru them. I would not recmmend Gullo Toyota to anyone for these reasons. Craig managed in 45 minutes to negate every bit of confidence , trust and loyalty that Sean built up over a week's time period of interaction. His rude, pressuring tactics will ensure I will never return to Gullo again and ensure that I will make sure I tell anyone I can about his behavior. More