Gullo Toyota of Conroe

I purchased my Hylander from Gullo Toyota just over 3 years ago and just purchased another vehicle for my son from this dealership. I think Paul Auchter is their best sales person as he listens to what I years ago and just purchased another vehicle for my son from this dealership. I think Paul Auchter is their best sales person as he listens to what I want and delivers it. I will continue to use Gullo in the future. GO GULLO! More

I have used Gullo Toyota for the last 3 years. I will not go anywhere else unless I am out of town or it's an emergency. They are prompt, courteous, go over exactly what they are going to do, and do not do a go anywhere else unless I am out of town or it's an emergency. They are prompt, courteous, go over exactly what they are going to do, and do not do anything that does not need to be done. My sales experience was just as satisfactory as well. I will continue to do business with Gullo Toyota as long as I live in this area. More

I have purchased three vehicles from Gullo Toyota. I have bought all of the from Philip Sharp. Mr. Sharp has always been far and easy to work with. I have also been repeatedly going to him and to Gullo Toyot bought all of the from Philip Sharp. Mr. Sharp has always been far and easy to work with. I have also been repeatedly going to him and to Gullo Toyota for the speed at which the purchase takes. I have purchased vehicles at other dealerships and it has always taken five to six hours; with Mr. Sharp and the Gullo Toyota finance team I have been able to get in and out in a matter of two to three hours. I mean walking in to driving out with a new vehicle. Thanks Mr. Sharp and Gullo Toyota, John Turner More

I recently bought a used vehicle from Gullo, and I was very happy with the overall service and honesty of the Used Car Internet manager Sean Loftice. He was honest, not pushy and very accomodating to work very happy with the overall service and honesty of the Used Car Internet manager Sean Loftice. He was honest, not pushy and very accomodating to work with. This was a real refresher for used car sales. He even allowed us to drive the vehicle for a couple of days beforehand and accomodated our schedule. We did end up purchasing the vehicle and are very happy with it. I obtained financing outside of the dealership prior to the purchase, for the specific reason of not wanting to haggle with the financing department and the time of purchase. Once we completed paperwork with Sean, we were taken to the Finance Dept to finalize paperwork and were handed over to Craig Barrum-Finance Manager who proceeded to try and convince us to purchase the Extended Warrany through Gullo and also complete the financing paperwork through Gullo as it would save us the time of going to the bank. After spending 45 minutes with him trying to call our Bank and confirm financing could be processed there, he finally gave up and allowed us to complete the financing off site as originally planned. He continued to try and sell the Extended Warranty and in the end, was rude about us turning it down. I questioned the paperwork he was requesting me to sign(AS-IS No Warranty) because the vehicle we purchased still had 2 months of the Original Factory 3 year ,36,000 mile warranty as well as the 3 month 3,000 mile Toyota Certified Warranty on it. After a heated debate, he wrote it in on the paperwork in order to clarify what we were questioning and then told me 'I am dismissed, you can leave now' I DO NOT appreciate being talked to like a child and harrased and lied to because we 1. Did not trade in a vehicle 2.Did not purchase their Extended Warranty and 3. Did not finance thru them. I would not recmmend Gullo Toyota to anyone for these reasons. Craig managed in 45 minutes to negate every bit of confidence , trust and loyalty that Sean built up over a week's time period of interaction. His rude, pressuring tactics will ensure I will never return to Gullo again and ensure that I will make sure I tell anyone I can about his behavior. More

The Customer Service was remarkable. I obtained my claim number and contacted Toyota and told them I would be there in 5 minutes but, that I only had 30 minutes to drop off my car, get the rental and then g number and contacted Toyota and told them I would be there in 5 minutes but, that I only had 30 minutes to drop off my car, get the rental and then get to work. In that short time frame, Karen, Johnathan Cortez and the Enterprise Representative, Andrew, moved like wildfire to get me in and out. They did it too. I made it to work only a few minutes late. Within minutes of picking up my serviced vehicle, one of my tires was losing air. When I took my vehicle to a Discount Tire Store for repairs- I could not locate my wheel lock. I contacted Johnathan Cortez (Karen was very good about finding him for me if he wasn't at his desk). Johnathan advised that they use a master wheel lock so they had not used mine. He could have left it like that. But, he didn't. He was able to locate me a new wheel lock (only $41.00) and coordinated a way to get the new wheel lock over to the tire store. As always Troy Garrison was wonderful in the service department too. Johnathan and Troy coordinated between Collision and Service to make sure all was repaired on my vehicle in a timely fashion. For me - Gullo employees = Quality Customer Service. More