Gullo Toyota of Conroe

Horrible customer service! We were contacted at 5pm to make sure we still wanted a truck we had picked out. We told them yes we would be there at 6pm because we were driving ove We were contacted at 5pm to make sure we still wanted a truck we had picked out. We told them yes we would be there at 6pm because we were driving over 45 miles to get to them. Once we arrived promptly they had sold the truck. Then the manager was extremely rude about the situation. We have purchased 3 cars from them in the passed and paid cash! Never again! There are plenty of competitors out there! More

Thank you Had a great visit thank yall for all the hard work . The department was a little busy but did a great job in a timely manner .. Had a great visit thank yall for all the hard work . The department was a little busy but did a great job in a timely manner .. More

Top notch service. Kenny Johnson is the best, every time I go in to have my 1999 Toyota 4Runner serviced he goes above and beyond. Even allowing me to go into the servic Kenny Johnson is the best, every time I go in to have my 1999 Toyota 4Runner serviced he goes above and beyond. Even allowing me to go into the service bay to visit with the techs if any problem is found. In fact the whole team at Guillo Toyota is customer oriented to give the best service. More

SERVICE HAD A GREAT SERVICE VISIT. I BROUGHT MY TWO YOUNG KID WITH ME WHO HAD A BLAST IN THE LITTLE PLAY ROOM THEY HAVE IN THE WAITING AREA. THANKS AGAIN FOR HAD A GREAT SERVICE VISIT. I BROUGHT MY TWO YOUNG KID WITH ME WHO HAD A BLAST IN THE LITTLE PLAY ROOM THEY HAVE IN THE WAITING AREA. THANKS AGAIN FOR MAKING MY FIRST SERVICE VISIT ENJOYABLE! More

Extended warranty Hey Mr Grant on financial I'm still waiting for your call about my windshield. Is been more then a week. You say "I will call you right back" sti Hey Mr Grant on financial I'm still waiting for your call about my windshield. Is been more then a week. You say "I will call you right back" still eating for your call You know when you told me about the extended warranty I say yes. No questions asked First they did not cover my rim Second they don't want to cover my windshield. I drove from Dallas to Conroe tx to do business with you. But this is real bad customer service Juan tavera Dallas Texas More

The Best! Huy Bui and Phillip Sharp are the best! They are so interested and involved in truly finding a deal that will work best for you and your family! You c Huy Bui and Phillip Sharp are the best! They are so interested and involved in truly finding a deal that will work best for you and your family! You can't go wrong at Gullo Toyota! More

Quick and friendly service Mr. Huy Bui was our sales rep. Even from the beginning when I was emailing and requesting quotes, his responses were fast and polite. He gave us a gre Mr. Huy Bui was our sales rep. Even from the beginning when I was emailing and requesting quotes, his responses were fast and polite. He gave us a great deal on a 2017 toyota camry. The finance guys we spoke to I believe Paul was one of them and I can't remember the name of the other guy but they were nice and fast as well. I got out of there in under 3 hours with my brand new car. They even set up my oil change for me without me even asking. It was a great experience. I even got to return my rental car at the location so that i didn't have to travel to return it at a different location. They for sure took great care of us. I would recommend using them. They have a great inventory of cars and so it made it easy for us. They answered all of our questions and took really great care of us while there. They even gave my 2 year old a coloring book so that she had something to do while we waited. More

Easy process; Michael Forbes is the sweetest guy We drove 3 hours from Austin to buy a 2003 4Runner that we found online. Before departing, we contacted Michael Forbes at the dealer and asked if our We drove 3 hours from Austin to buy a 2003 4Runner that we found online. Before departing, we contacted Michael Forbes at the dealer and asked if our daughter from Texas A&M could come test drive it. No problem! She said Michael was the "sweetest man in the world" and she was happy with the car. She also said a lot of people wanted to look at the car, so we asked Michael if there was any way to hold it for us while we drove from Austin. With a $500 deposit, which we would get back if we didn't buy the car!, the car was there when we arrived. Michael took us for a test drive, led us to the finance department, detailed the car, and we were done within 2 hours. Everyone was polite, not pushy, and professional. Easiest car purchase I've ever made. More

Quick and easy! Brock Willett was very helpful and knowledgable when we recently bought our 4 Runner. His customer service was excellent. We spoke on the phone, went Brock Willett was very helpful and knowledgable when we recently bought our 4 Runner. His customer service was excellent. We spoke on the phone, went over to Gullo Toyota, and drove away with our new car within a short amount of time. Everyone was very friendly and courteous. We spent some time with Joyce Castelan, also, and she was extremely friendly and helpful reviewing all our options with us. We will definitely go back to GULLO Toyota when we purchase our next car!! More

Good people makes such a difference I unfortunately didn't but my car here but, have used them for service several times. These guys have been so friendly each time I've been there. It's I unfortunately didn't but my car here but, have used them for service several times. These guys have been so friendly each time I've been there. It's very obvious that they are a team and enjoy working together. The service is quick and first rate. I've worked with two service advisors so far and both have tried hard to be sure I'm only paying for the service I need while making me aware of other services they offer I should consider. Changed the way a feel about dealerships! More