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Gunn Acura - Service Center

San Antonio, TX

4.8
634 Reviews

634 Reviews of Gunn Acura - Service Center

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August 05, 2020

Social distancing was practiced and all personnel were wearing masks. Everyone was friendly and work was explained and performed efficiently. Car was washed and vacuumed. Thank you. More

by Lydia
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez , Javier Lozano
August 04, 2020

Carla was great to work with. Very courteous and knowledgeable. Kept in contact through the process. Special care was taken with safe distancing and cleaning the vehicle after the service. More

by Pmess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 11, 2020 -

Gunn Acura responded

Thank you for the positive review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

July 25, 2020

Oil change and car wash service was prompt and associate very courteous, waiting area always comfortable when I wait. Overall a great quick visit. Happy. More

by Redg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 27, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience.

July 24, 2020

My vehicle inspection was quick. I only waited 30 min. Customer service was great. She recommended 3 brands of tires and set up an appointment for me. More

by Texmexlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Jul 27, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

July 22, 2020

Very good service, timely manner. No complaints . Overall experience is very good. Whoever worked with me from the answering call to did services on my car every one was good If some one can s More

by Ancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 23, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

July 21, 2020

They did a great job!!! Got me in and out quickly. Kept me informed throughout the process. I was very pleased with the service. I will be back!!! lol More

by Bette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 23, 2020 -

Gunn Acura responded

Thank you for the great feedback! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

July 20, 2020

Excellent service! The dealership knows how to take care of their customers. I like the waiting area and friendly staff. Great prices and services. Well done! More

by jamesjonespa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 22, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 16, 2020

They are very easy to deal with. They give great service and they show respect for the value of my time.I just scheduled my first oil change and not only was it easy to schedule but it was a flawless comfor More

by Patcapello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 22, 2020 -

Gunn Acura responded

Thanks for the feedback! We’re glad we could provide a simple, stress-free experience for you.

July 16, 2020

Quick, efficient, professional and courteous service! i’d specifically like to call out Jack, who went out of his way to ensure I was kept informed. More

by RA from SATX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, giancarlos, and carla
Jul 16, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

July 14, 2020

I brought my Acura RDX in for an oil change and regular maintenance. Due to COVID-19, I was a bit nervous about this. But once I pulled in I could see that everyone was wearing a mask and could see the dis More

by Diana
Recommend Dealer
Yes
Employees Worked With
Carla, Javier Lozano
Jul 16, 2020 -

Gunn Acura responded

Hi Diana, thanks for letting us know. Glad to have you as a part of the Gunn family!

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