Gunn Acura - Service Center

Prompt service clean loaner car and my car was returned clean I hate these word reviews . I’d rather have the option to not leave a message unless I elect to returned clean I hate these word reviews . I’d rather have the option to not leave a message unless I elect to More

Carla did a nice job of checking me in and keeping me informed of any changes or findings after they got my car into the shop. A loaner was provided because my car was a longer maintenance schedule than informed of any changes or findings after they got my car into the shop. A loaner was provided because my car was a longer maintenance schedule than usual. Instead of having to wait they gave me a 2020 model of my vehicle and I kept it for a day and a half returning it after lunch. There were no surprises and it was all handled very professionally. More

Dale was a pleasure to work with. He addressed my issues and did so in a timely manner. He even went above and beyond and had my car picked up from my house. Thank you for your help with our vehicle. and did so in a timely manner. He even went above and beyond and had my car picked up from my house. Thank you for your help with our vehicle. More

Great service during Coronavirus Pandemic Called service for an appointment to troubleshoot some complicated electronic issues as well as complete some routine maintenance tasks. Provided det Called service for an appointment to troubleshoot some complicated electronic issues as well as complete some routine maintenance tasks. Provided details on phone to Carla Aguinaga. When we arrived, Carla was available right away. She clearly had all the notes from our conversation two days earlier and processed our drop-off very efficiently. All the staff we observed wore masks and were being very attentive to social distancing. We received a fully sanitized loaner vehicle. To our surprise all work was completed and problems identified and corrected in about four hours. Thanks to service technician Joe Botello for solving the problems and Carla for clearly explaining what caused them. We really appreciate the great service in these challenging times. Carla's customer service should not have been any better. More

Great company to deal with. Very accommodating for me since I have an alternate type schedule. Giancarlo is a great guy to work with. H since I have an alternate type schedule. Giancarlo is a great guy to work with. H More

Recommended service Carla Rea listened to my Concerns of my last recommended maintenance service for my 2001 Acura TL. I am Very pleased with the timely professional ser Carla Rea listened to my Concerns of my last recommended maintenance service for my 2001 Acura TL. I am Very pleased with the timely professional service. Thank you More

Very good service Carla and staff very professional on time caring and organized would recommend to others good service vehicle clean and hygienic upon return time caring and organized would recommend to others good service vehicle clean and hygienic upon return More

Great service as always! Took my car in for an oil change and service inspection and was out in an hour! Very fast! Carla is awesome! and service inspection and was out in an hour! Very fast! Carla is awesome! More

Thank you Giancarlo Fernandez for the excellent service you provide. I rate my experience a 10 in the service department. I appreciate you and Sandy Lewis. Thank you. ☺️ you provide. I rate my experience a 10 in the service department. I appreciate you and Sandy Lewis. Thank you. ☺️ More

Professional, work was completed at the time promised, employees very friendly and courteous. I started going to Gunn Acura since I bought my MDX in 2001. I now have a 2019 RDX. employees very friendly and courteous. I started going to Gunn Acura since I bought my MDX in 2001. I now have a 2019 RDX. More