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Gunn Acura - Service Center

San Antonio, TX

4.8
635 Reviews

635 Reviews of Gunn Acura - Service Center

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December 11, 2019

Best service as always. Very good experience and Very nice and caring staff . Thanks for the good service for years and happy thanksgiving to all of them . More

by Freedom11882003sam
Recommend Dealer
Yes
Employees Worked With
Chris is the best , Javier Lozano
Dec 16, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

December 10, 2019

Great customer service. Javier Lazono was extremely courteous. Offered me a courtesy shuttle when I told him I was going to walk to the shopping center a few blocks away and followed up to ensure all r More

by Dsommers
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Dec 16, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 08, 2019

I took my car in for an oil change and John Carlos was the person who assisted me. He was very professional and thorough in explaining what needed to be done. He also helped me with my car phone connecti More

by Craig.bartlett1
Recommend Dealer
Yes
Employees Worked With
John Carlos - excellent service
Dec 09, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 29, 2019

Service department can’t be more friendlier/ all over 5 ⭐️ Always on time by finishing service /Free car wash is a big plus THANKS GUNN ACURA More

by Stlvia
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Dec 02, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 27, 2019

I was impressed by the service writer Garrett. He was knowledgeable and explained everything to my satisfaction. He also followed up on some additional work required and I was able to get back on the ro More

by chimico
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Dec 02, 2019 -

Gunn Acura responded

Thank you! We’re glad Garrett could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 26, 2019

I always take both of my Acura’s here, and my advisor is Dale Thames, he always explain what he’ll do the car, and is very reasonable, honest and easy to work with, Thank you! More

by Adrian Garza
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Dec 02, 2019 -

Gunn Acura responded

Thank you, Adrian! We’re glad Dale could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 25, 2019

They were courteous, polite and very professional when dealing with a person and there problems with their vehicle and helping you come to a solution. More

by Scaad68
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Nov 26, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 22, 2019

Chris was friendly, efficient and provided me with the information I requested regarding parts. He was very helpful and responded to my test immediately. Thank you More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cotton
Nov 25, 2019 -

Gunn Acura responded

Thank you, Maria! We’re glad Chris could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 20, 2019

Service was terrific. My car is clean and in very good shape. Carla was awesome. The car no longer has red lights flashing for service. Smooth ride. More

by Great Service all the time.
Recommend Dealer
Yes
Employees Worked With
Carla. Aguinaga
Nov 21, 2019 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

November 19, 2019

I always enjoy the experience at Gunn Acura - professional employees and a great atmosphere. Everyone is friendly and helpful - donuts and coffee are a nice touch! Blake Middleton More

by blakehmiddleton
Recommend Dealer
Yes
Employees Worked With
Dale in Service - very helpful!, Javier Lozano
Nov 21, 2019 -

Gunn Acura responded

Thanks for letting us know, Blake. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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