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635 Reviews of Gunn Acura - Service Center
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April 25, 2019
Oil & Filter Change Mr. Fernandez was very attentive, respectful and qualified to discuss the needs of my vehicle. I have been servicing my RL at Gunn for 9 years and wi Mr. Fernandez was very attentive, respectful and qualified to discuss the needs of my vehicle. I have been servicing my RL at Gunn for 9 years and will continue to do so for years to come. More
by OtteJames2007RL
Employees Worked With
Giancarlo Fernandez
April 24, 2019
Daughter's ILX Had to bring my daughter's car in for a recall. Dale in service was outstanding! He was on top of everything whenever I checked on her car. The servi Had to bring my daughter's car in for a recall. Dale in service was outstanding! He was on top of everything whenever I checked on her car. The service was done quickly as well. Thank you Dale! More
by Acura Driver
Employees Worked With
Dale Thames
April 24, 2019
MDX service and recall I wish the dealership would automatically apply discounts that are currently available. I received coupons in the mail but didn’t have them at the tim I wish the dealership would automatically apply discounts that are currently available. I received coupons in the mail but didn’t have them at the time and they did not apply them even when I asked. More
by Trathweg
Employees Worked With
Javier Lozano
April 23, 2019
Battery replacement My Acura ILX only has 24,000 miles and the battery went out on it without warning. It left me stranded. I took it to the dealer for a battery replacem My Acura ILX only has 24,000 miles and the battery went out on it without warning. It left me stranded. I took it to the dealer for a battery replacement. I spent almost 4 hours. The dealer service department fail to place the red plastic protector on the battery terminal. It was left in my cup holder. The radio code was not entered. I left without a workable radio. Terrible service More
by JennnG3
Employees Worked With
Chris
April 23, 2019
No follow up and unmindful Service associate was unmindful on the request I made when dropping off the car for service. Also on the follow up call a week out he still was still Service associate was unmindful on the request I made when dropping off the car for service. Also on the follow up call a week out he still was still negligent on my request. I’m still waiting on a follow up from this associate. More
by Estala
Employees Worked With
Javier Lozano
April 23, 2019
Service experience Great service experience. Everyone was friendly and helpful. Service plus recall completed timely. Great explanation of work performed. Comfortable wa Great service experience. Everyone was friendly and helpful. Service plus recall completed timely. Great explanation of work performed. Comfortable waiting area. In and out with no problems! More
by Khill
Employees Worked With
Chris
April 16, 2019
No problems Decent amenities at the dealer and communication during the wait were appreciated. Plan to return in the near future for other work. Thanks for the he Decent amenities at the dealer and communication during the wait were appreciated. Plan to return in the near future for other work. Thanks for the help More
by Godsgift03
Employees Worked With
Garret
April 15, 2019
Service Department B 1 2 3 Service department is superb. Professional & courteous people who are very knowledgeable. The customer is treated as a guest. Always a pleasurable exp Service department is superb. Professional & courteous people who are very knowledgeable. The customer is treated as a guest. Always a pleasurable experience. Have purchased 4 cars from here. More
by Cliff81
Employees Worked With
Giancarlo Fernandez
April 13, 2019
Everyone did great My only complaint is that this review requires me to type up at least 25 words. Almost there, almost there, now I have 25. My only complaint is that this review requires me to type up at least 25 words. Almost there, almost there, now I have 25. More
by julielpolansky@yahoo.com
Employees Worked With
Garrett Gutierrez
April 12, 2019
Superb experience😊 Quite pleased with Gunn Acura service as a loyal customer. Have our MDX and TL service performed here routinely. Always responsive to concerns and req Quite pleased with Gunn Acura service as a loyal customer. Have our MDX and TL service performed here routinely. Always responsive to concerns and request. More
by E&EL
Employees Worked With
Sandy; Dale
