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Gunn Acura - Service Center

San Antonio, TX

4.8
640 Reviews

640 Reviews of Gunn Acura - Service Center

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November 04, 2023

Simple, straight forward, polite, professional, clean. I appreciate the level of detail offered so I can easily make a decision at my pace regarding additional services recommended. More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
Nov 08, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

October 25, 2023

Regularly scheduled maintenance was performed timely as agreed. An additional tire problem was discovered and handled with expediency… More

by ram-perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan
Oct 26, 2023 -

Gunn Acura responded

Thank you of your feedback! We are happy to help you anytime!

October 23, 2023

Andrea was awesome! She helped out tremendously and answered all my questions. 5 stars across the board. More

by Nsreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Ricke
Oct 25, 2023 -

Gunn Acura responded

Thanks so much! Hope to see you again soon.

October 21, 2023

Gregory was very professional and I am very satisfied with the excellent service that he provided. More

by diana.guerra21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Gunn Acura responded

Thanks so much! Hope to see you again soon.

October 18, 2023

Excellent service rep and quality service for my MDX Mr. Pompa is the best Gunn service representative and the work on my MDX was satisfactorily completed. We have the most extreme confidence in Mr. Pompa More

by Moeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Mr. Roland Pompa
Oct 19, 2023 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

Oct 19, 2023 -

Moeman responded

Gunn has great service and representatives.👍🏽👍🏽

October 06, 2023

Awesome service as always! JT and Amir were helpful, friendly, and knowledgeable! Overall excellent experience at this dealership! More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
Oct 09, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

October 04, 2023

The staff is friendly and professional during service visits The information provided is always very helpful More

by pcmurphey1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Oct 05, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

July 12, 2023

Took the vehicle to the dealership for a state inspection. They completed it within the guaranteed timeframe and even washed and vacuumed the car. More

by tphillips55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Dea
Jul 13, 2023 -

Gunn Acura responded

Thank you for choosing Gunn!

June 27, 2023

Great communication and customer service. Easy to make an appointment and they are timely with both their projections and the service you requested. Love the multi-point inspection as well as More

by Coach
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William innService department
Jun 29, 2023 -

Gunn Acura responded

We strive to go above and beyond for our clients! If you need anything else, please don't hesitate to reach out! Thanks for choosing Gunn!

June 26, 2023

Service and staff are great, Roland was very helpful and has very good customer service. Roland always made sure we were doing okay as we waited and kept us updated. He’s was awesome! More

by j.cantu3527
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Jun 29, 2023 -

Gunn Acura responded

Thank you for choosing Gunn Acura!

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