Gunn Acura - Service Center

I recently bought a 2006 TSX, took it back about a week ago for a brake job and oil change. Delt with a man named Tomas- who had great customer serivce. He reassured me that my car was in good hands, as i ago for a brake job and oil change. Delt with a man named Tomas- who had great customer serivce. He reassured me that my car was in good hands, as i was tempted to do the work myself. Definitely going back to have all my sevice done. More

We recently bought a new TL from Gunn Acura. Our salesman was David Fanning. HE IS AWESOME! When we bought the car we made a deal to bring it back to get the windows tinted. First time we got the windows tin was David Fanning. HE IS AWESOME! When we bought the car we made a deal to bring it back to get the windows tinted. First time we got the windows tinted the quality was terrible. They did not wash the windows prior to applying the tint and there were small bits of dust in all the air bubbles. Also, they did not cut the tint to fit the window...it was too small and you could see where the tint was not covering the windows from the outside. I brought the car back to have the tint redone a week later. When I picked it up the second time, the tint job was still unacceptable with the same issues as the first time. One of the windows was not retinted....they literally did not retint it. I brought this to the managers attention and he lied saying he personally watched the man take all the tint off the car. I am extremely frustrated with Gunn Acura and the quality of work in regards to the tint job. We will be getting our money back and getting the tint redone (for the THIRD time) elsewhere. David Fanning is amazing. We would love to work with him again...but not at Gunn Acura. Not only will my husband I never buy from Gunn again, we will certainly not be having our car serviced there either. More