Gunn Buick GMC

On April 13th 2026 I purchased a jeep Rubicon 4XE and it was sold to as a certified accident free vehicle as stated buy the sales person the ad and the documents handed to me. A few days later I was notici was sold to as a certified accident free vehicle as stated buy the sales person the ad and the documents handed to me. A few days later I was noticing a light bump when ever I turned the steering wheel, later on the day I discovered that the car sold to me had in fact been in a previous accident as noted on the pictures. At the point of sale I was given a Carfax that stated no accident or damage so I didn't inspect the car that much. I went back to Gunn Automotive and was met with friendly assistance from both the service manager and the general sales manager who said they would fix things. As I did research I found that the jeep being a hybrid with that front impact can have further future issues and also I was sold a vehicle that stated no prior accident and priced at $32,540. Having been in a prior accident reduces that price so I went in today in all fairness to try solve my concern and requested what I believe to be fair given the circumstance of the misrepresentation of the vehicle being accident free, I requested a free extended warranty at least for 3 years and 10% of the cost of the vehicle back based on depreciation of loss of value due to the impact it took. What I assume was the general sales manager refused and only accepted to have the front struts replaced from what I can assume were damaged due to the impact the vehicle sustained. Now I find myself In what's going to be a bad experience and a legal issue involving the Texas deceptive practice act. I will say they do have great people working at the dealer but me having to absorb the depreciation value and possible future repairs is not only unfair but unethical. My review is based on fairness and research. I would really want to solve this matter to avoid any legal action action. More

Everyone was great to deal with especially Ronald. He was very attentive to our wants/ needs. He answered every question he could and if he wasn’t sure of the answer he would find out the correct answ He was very attentive to our wants/ needs. He answered every question he could and if he wasn’t sure of the answer he would find out the correct answer. There was no pressure or attitude. No haggling on pricing. It was the best car purchase we have ever made. We will be returning to Gunn Buick GMC in the future. More

Service time was reasonable but beware the 3% surcharge if you want to pay by credit card. The surcharge is technically illegal according to Texas law. An appeals court made the law essentially unenforceab if you want to pay by credit card. The surcharge is technically illegal according to Texas law. An appeals court made the law essentially unenforceable, and Gunn is likely 100% aware. Was not informed of the surcharge prior to paying with a credit card and had to redo the entire transaction. Called another dealership in town and confirmed they do not charge the additional fee for credit card payments. Will be going to them for service from now on. Aked to speak to sales manager, he was too busy. More

They took great care of my truck, fixed it in a timely manner and worked with my insurance company and got it all worked out. They were done with the work earlier than estimated and it was done right. It manner and worked with my insurance company and got it all worked out. They were done with the work earlier than estimated and it was done right. It now runs great!! A shout out to Alberio and Kristen for taking such good care of me and my truck. I highly recommend Gunn Buick GMC and their service dept. Well done!!! More

I bought a truck three months ago and it's already broken down twice. I paid $980 to fix it. I think their cars aren't in very good condition, be careful. down twice. I paid $980 to fix it. I think their cars aren't in very good condition, be careful. More

Service was great! Advisor with excellent communication throughout the process. I highly recommend it to anyone Advisor with excellent communication throughout the process. I highly recommend it to anyone More

Great people to do business with friendly business like the only thing about the deal it took long the only thing about the deal it took long More

Kristen Brown had the service work performed in a timely manner. She along with the service technician had me in and out quickly. The one issue with the blinker control was explained clearly and corrected a manner. She along with the service technician had me in and out quickly. The one issue with the blinker control was explained clearly and corrected along with the other services. It is a pleasure to have full confidence in her ability to make sure that my Acadia is taken proper care of. More

I always like dealing with GUNN. Friendly staff, and knowledgeable.. if they don't know, they will find out for you. Thank you for being my GMC dealer. Friendly staff, and knowledgeable.. if they don't know, they will find out for you. Thank you for being my GMC dealer. More

I really appreciate all the help I received with my purchase! The salesman David was very knowledgeable and made everything easy! purchase! The salesman David was very knowledgeable and made everything easy! More