Gunn Buick GMC

We did all our purchasing via the Internet since we knew what vehicle we wanted and all the features we wanted. Gunn Buick-GMC was very responsive to my request for quote submitted by the Internet, and wor what vehicle we wanted and all the features we wanted. Gunn Buick-GMC was very responsive to my request for quote submitted by the Internet, and worked diligently to locate and secure the vehicle we wanted, even though it did not exist within their inventory. The Gunn Buick-GMC sales representative was always easily accessible via e-mail and phone and always responded promptly to our e-mail and phone enquireies. The price quoted by Gunn Buick-GMC for our new vehicle was the lowest of three quotes I received, and was several hundred dollars below the amount that Edmunds listed as being the True Market Value in our region. Gunn Buick-GMC also offered us a very attractive price for our trade-in vehicle. The trade-in price they offered for our used vehicle was nearly $600 above the amount that Edmunds listed as being the trade-in True Market Value. When we went to the dealer to finalize the deal, there were no high-pressure sales tactics to buy extras and add-ons. The only negatives about our dealings with Gunn Buick-GMC were that on the day of our visit to finalize the deal: 1)our new vehicle had not been delivered to their dealership as promised, 2) had not been prepared for our receipt, and 3) we spent far longer at the dealership than expected and could not complete all the paperwork due to problems with their computer system. However, Gunn Buick-GMC gave us a loaner vehicle to use to replace our trade-in vehicle, and delivered our new vehicle to our home the following day (a distance of some 80 miles from the dealership) where we completed all the paperwork. The delivery process and instructions that we received were very thorough, and the sales representative fully addressed all our questions concerning the new vehicle. More

i was very pleased with the salesman's attitude and the amount of information he provided on the vehicle. i also appreciated his putting me at ease and even being entertaining. i felt like i was more than amount of information he provided on the vehicle. i also appreciated his putting me at ease and even being entertaining. i felt like i was more than just another prospective buyer. i didn't feel pushed or rushed to buy and the environment inside the showroom helped to put me at ease. More