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Gunn Buick GMC - Service Center

Selma, TX

4.4
135 Reviews

135 Reviews of Gunn Buick GMC - Service Center

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June 08, 2022

I had a blow out on the highway and pooled in the Gunn dealership service lane, The dealership did not have my tire in inventory but had it there within the hour and had it ready less than the estimated More

by kentroy1964
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Valle II Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Gunn Buick GMC responded

Thank you for your kind comment, we work hard to provide excellent customer service and we are proud to know that our team delivered that to you. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 29, 2022

Great service, friendly staff, nice waiting area. When we needed a new vehicle we bought it at Gunn. More

by Blazetracy1877
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Gunn Buick GMC responded

Blazwtracy1877, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

May 28, 2022

My truck was in for service after a dead rodent was found in the dash. The folks there were prompt, courteous, helpful with my insurance claim and they kept me apprised of all developments. Very professiona More

by bbartlett
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale
May 31, 2022 -

Gunn Buick GMC responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 01, 2022

I appreciate all the work done and details but taking 1. 5 hours for an oil change being the first one was much much longer than i expected. Looks like service rep had to go through a sales pitch even though More

by AndyQ
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Rodriguez
May 04, 2022 -

Gunn Buick GMC responded

Thanks for letting us know about your experience. We apologize for your extended wait time and have passed along your comment to our service team.

April 25, 2022

Once again the Gunn service team did a great job. I came in for an oil change and they let me know my brakes needed to be dealt with immediately. They found me high quality parts that were currently More

by Mdcombspga
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chelar
Apr 25, 2022 -

Gunn Buick GMC responded

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Joey delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Buick GMC .

March 04, 2022

Went in for an oil change and Jessica found a special that was less and included tire rotation. Another employee pointed out our truck inspection was due next month and they did that as well. We were in More

by Jack’s great service
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 04, 2022 -

Gunn Buick GMC responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

March 04, 2022

Great, professional, courteous service at Gunn Buick GMC in Selma, TX. Jessica was very helpful. More

by SteveK
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 04, 2022 -

Gunn Buick GMC responded

We are so glad to hear that! Thank you for choosing Gunn.

February 27, 2022

Good people money hungry like a car dealers won't work with you on saving money they say its menu prices only with the economy tanking they have no compassion. More

by Mrx
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kosub
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Berger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sanchez Eric
4.0
This rating includes all reviews, with more weight given to recent reviews.
Valle II Michael
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Gunn Buick GMC responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our team.

February 02, 2022

Stay away I took my Yukon in With rebuilt engine issues. They said they would make repairs that would cost 900 dollars but could not guarantee if that was the problem. They did say that they were confident More

by Coach
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
No names don't want to cost someone their job
Feb 03, 2022 -

Gunn Buick GMC responded

Coach, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. We would like to welcome the opportunity to re-earn your trust. We have passed your comments along to the service team.

Feb 07, 2022 -

Coach responded

Thank you I would appreciate it very much

January 01, 2022

Courteous and professional. Thank you Johnny Salas for getting the warranty work I needed from GMC. More

by SteveK
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Salas
Feb 03, 2022 -

Gunn Buick GMC responded

Thank you, Steve! We’re glad Johnny could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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