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Gunn Chevrolet
Selma, TX
900 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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900 Reviews of Gunn Chevrolet
May 04, 2019
Great Experience Buying a New Suburban from Gunn Chevy The same day that I inquired with Rob Sabom about a new Suburban, I was put in touch with Wayne Jenkins and Vincent Gray who put me in the exact vehic The same day that I inquired with Rob Sabom about a new Suburban, I was put in touch with Wayne Jenkins and Vincent Gray who put me in the exact vehicle I wanted for the price that I had in mind. Kinneth Dudley in finance made the deal work. All of this happened in one day, and I was in my new Suburban by the evening. They made it the whole process easy, and I will be back for my next Chevy. More
by TheClaiborneWay
Employees Worked With
Vincent Gray , Wayne Jenkins, Kinneth Dudley
Helpful May 03, 2019
Great experience! AAAAAA+++++!!!! Lasaro Vasquez made buying my truck as easy as it gets. Great salesman, friendly, knowledgeable and awesome. Great place, already recommended it to a Lasaro Vasquez made buying my truck as easy as it gets. Great salesman, friendly, knowledgeable and awesome. Great place, already recommended it to a few friends. Thank you Lasaro and Gunn Chevrolet for making this a great experience. Hope to do business again. More
by JerryxChz
Employees Worked With
Laz Vasquez
April 25, 2019
Great service !!! A+++ Great place, excellent personal and Service !!! 100% recommended... Amazing waiting area for you and family... Pretty Clean for your stay...!!! Cha Great place, excellent personal and Service !!! 100% recommended... Amazing waiting area for you and family... Pretty Clean for your stay...!!! Change oil and filter only wait about 35 minutes... that’s great !!! More
by Manny
Employees Worked With
Cindy Valle, Chris Sanchez, Samantha Eguia
April 25, 2019
Patrick was awesome! He was friendly, knowledgeable and reliable. Patrick was easy to talk too, followed up with me when he said he would and patiently showed me all my ne He was friendly, knowledgeable and reliable. Patrick was easy to talk too, followed up with me when he said he would and patiently showed me all my new truck features. More
by KenW
Employees Worked With
Patrick
April 25, 2019
Great experience I always get good service ! Jeff Smith and goes ataff: Cindy , Myra and Jonathan were taking care of me I’m so glad I picked to buy my car here. I’ I always get good service ! Jeff Smith and goes ataff: Cindy , Myra and Jonathan were taking care of me I’m so glad I picked to buy my car here. I’ve had a dodge and experienced great things with Gunn! I get excellent customer service here! More
by Blanca Perez
Employees Worked With
Cindy Valle, Jeff Smith, Matt Kosub
April 17, 2019
Customer service Gunn Chevrolet went above and beyond to make sure that I was taken care of. Salesmen Josh Gonzales and Alex were also very helpful through the process Gunn Chevrolet went above and beyond to make sure that I was taken care of. Salesmen Josh Gonzales and Alex were also very helpful through the process of selecting and purchasing my Chevy Silverado. More
by Dcowboys4life
Employees Worked With
Josh Gonzales , Daniel Ramirez, Josh Gonzalez
April 13, 2019
Excellent Sales We arrived at dealership to look at vehicles. Fortunately Jesse came out asking if we needed help. Unlike a lot of salesman he was not pushy and liste We arrived at dealership to look at vehicles. Fortunately Jesse came out asking if we needed help. Unlike a lot of salesman he was not pushy and listened. Very people person. Unfortunately I don’t remember everyone’s name but financial and manager who looked at trade in were very good . More
by Carkat
Employees Worked With
Jesse Dominguez
April 11, 2019
Repair I specifically stated what was wrong with the vehicle yet Gunn Chevrolet Service dragged their feet on fixing the problem because it was labor intensi I specifically stated what was wrong with the vehicle yet Gunn Chevrolet Service dragged their feet on fixing the problem because it was labor intensive. After two weeks, and threatening to call the news trouble shooters, I finally got my vehicle back. More
by Esmeralda A
Employees Worked With
Michael Brown
April 04, 2019
Disappointed about Service Promised vs Service Received As a new car owner, I wanted to bring my car in for my first free engine oil change. I called ahead to ask if I needed to book an appointment and was As a new car owner, I wanted to bring my car in for my first free engine oil change. I called ahead to ask if I needed to book an appointment and was told I could drive in, that service would be first come first serve, and that services closed at 7pm. I arrived at 5:50pm and before I could even say why I was there, I was told that I needed to leave because the service men went home. I explained how I had just called and what I had just been told. I was then told I was misinformed and that they closed at 6pm. Another worker came over to help address the situation, and said if I came back tomorrow, at any time, they’d help facilitate my oil change quickly by pushing me closer to the front of line. Together they added I could have a coupon for a free wash. I said ok and came back the next morning. When I pulled up, again before I could even say a word, a woman told me it would take 2.5-3 hours if I wanted to be seen. It bothered me I didn’t even get to tell her why I was there. There was a lot of “you should just go somewhere else” in her demeanor. It seemed like if I wanted an oil change, it wasn’t convenient at all to go to Gunn. That’s my impression still. The employees made it seem like a complicated ordeal, but when we purchased my car from the salesman only a few months ago, he made it seem like Gunn would take great care of things like this and wanted to. I could’ve gone to a Valvoline and had this taken care of so simply. It just doesn’t make sense why this happened. After I got to explain my situation, the worker told me I should’ve come earlier, then walked away to see if she could confirm what I’d shared. She came back a few minutes later and at least apologized. I wasn’t told how long I’d wait but I was told to go to the waiting room. While there, the woman I spoke with the first day saw me and kindly apologized. She really made an effort to smooth the situation over. When my car was ready, though, I had no coupon for a free wash, which is what I was promised multiple times. It just seemed like such a bizarre experience for a simple service. Why promise these things for customers if this is the follow-through? I wish I could say it was a great service but unfortunately this is what happened. As I write this review, there is no way for me to be sure I can even be contacted by someone to remedy the situation, which is also disappointing. Kevin had sold us the car and was fantastic. He was quick but thorough. We were very happy with sales. This service experience is definitely a contrast. More
by Anonymous
Employees Worked With
Cindy Valle, Chris Sanchez, Samantha Eguia
April 02, 2019
Great experience First time buying a car alone and it was a wonderful experience I had been to several other dealership before Gunn Chevrolet and wasn’t hopeful. I was First time buying a car alone and it was a wonderful experience I had been to several other dealership before Gunn Chevrolet and wasn’t hopeful. I was welcomed and and given the motto of the dealership then asked how they could help I had and research the car and wanted to buy and showed them what I wanted, then proceeded to the vehicle. The whole experience was wonderful. Thank you Logan Baird For being a great and informative Salesman. More
by Rach1017
Employees Worked With
Logan Baird , Daniel Ramirez
