Gunn Honda

I took my Honda CRV in on a Saturday and it was diagnosed on the following Monday.After discussing the repairs I decided to let them do the repairs and it was noted that the car would be ready on that Thursd on the following Monday.After discussing the repairs I decided to let them do the repairs and it was noted that the car would be ready on that Thursday or Friday. No communication was given on Thursday and late Friday, around 5pm I decided to inquire as to the status since I had not heard anything. I was then told they had a problem with one of the parts and had to reorder the par and it would be the next Tuesday This was a problem for me. It would have been much easier if they had let me know when they had an issue so I could make arrangements. Also once I got home, around 30 miles away, I noticed the front fender bumper area seemed out of alignment. Two clips were broken off in that area and several plastic button caps in the fender well were missing. I could tell this was all recent since there was dirt around the area but not were they were missing from. It was easier to order the plastic fasteners and secure all this myself rather than make arrangement to take my car back to the dealer. I m just glad it did not come off while driving down the highway. More

Excellent customer service. The waiting area is nice with multiple sitting spaces, vending machines, and an espresso maker. The waiting area is nice with multiple sitting spaces, vending machines, and an espresso maker. More

Austin Lehman went above and beyond to make my car buying experience easy. At no time did I feel pressured to purchase the vehicle or a warranty and he and his team were very accommodating and flexible with experience easy. At no time did I feel pressured to purchase the vehicle or a warranty and he and his team were very accommodating and flexible with my schedule. More

I went to get my car serviced and they didnot do the job. Everything - both parts and labor are too costly and they quote the repairs 10 times more. I feel other dealers like Fernandez and Gilman are better. Everything - both parts and labor are too costly and they quote the repairs 10 times more. I feel other dealers like Fernandez and Gilman are better. Added they do additional fee on credit card payments which is absurd. More

Great prompt service with excellent communication. They have did a great job in a timely manner. They have did a great job in a timely manner. More

Product was got me in but sales representative is what kept me interested. Treated us with respect and provided accurate information. Timely make ready and smooth trade in process. Overall good experience kept me interested. Treated us with respect and provided accurate information. Timely make ready and smooth trade in process. Overall good experience. Thanks. More

As a first time customer, I was very pleased with the welcoming and personalized level of care. Rosa provided exemplary service explaining my maintenance options and she took additional time to educate m welcoming and personalized level of care. Rosa provided exemplary service explaining my maintenance options and she took additional time to educate me on the features of my new vehicle. More

I had a great experience, we came in late determined to purchase a vehicle and despite the store closing our sales rep Robert stood with us till we drove off the lot! purchase a vehicle and despite the store closing our sales rep Robert stood with us till we drove off the lot! More