Gunn Honda

My 3rd Honda purchased and serviced at Gunn. Alexis made the appointment easy for me with a good explanation of what was done to the car. Alexis made the appointment easy for me with a good explanation of what was done to the car. More

I'm going to say it was an "off day. " The service agent and i didn't hit it off from the beginning. And while we didn't click on a couple of issues, one that was annoying was writing o " The service agent and i didn't hit it off from the beginning. And while we didn't click on a couple of issues, one that was annoying was writing on my service ticket that I was a walk-in customer and the approximate time of completion. While it may have been "standard protocol", it just seems to "flag" anyone in the back, to delay repairs/review of the car until the time on ticket has expired. But the main dealbreaker for the day was for the coffee machine to be "out of order." Often times, coffee can settle and "heal minor annoyances." Having customers in there everyday, I would see that as an immediate priority to repair. More

Jose made it straightforward, easy and quick. There were no hidden added fees and when I said I wasn’t interested in warranty or extra protection packages they accepted that and moved forward wit There were no hidden added fees and when I said I wasn’t interested in warranty or extra protection packages they accepted that and moved forward with the deal instead of trying to upsell me. I would definitely recommend this dealership if you’re looking for a Honda. More

Had a great experience working with Robert and the team at Gunn Honda. The entire process was smooth, transparent, and completely low-pressure. Everyone was professional, friendly, and went out of their wa at Gunn Honda. The entire process was smooth, transparent, and completely low-pressure. Everyone was professional, friendly, and went out of their way to make sure all my questions were answered. Highly recommend them to anyone looking for a seamless car-buying experience. More

Rosa is an excellent service person. She is very comfortable to talk with me about my vehicle needs. I know before I drive off, Rosa always confirms that my vehicle has been taken care o She is very comfortable to talk with me about my vehicle needs. I know before I drive off, Rosa always confirms that my vehicle has been taken care of. More

Good service, though every time I have gone for a $100 oil change, l leave having spent hundreds of dollars on additional recommended work. I went for an oil change on Saturday, August 8th, with just en oil change, l leave having spent hundreds of dollars on additional recommended work. I went for an oil change on Saturday, August 8th, with just enough cash, and, after waiting about 45 minutes, the service manager called. He said the technician was recommending an alignment ($149.99+) and a brake flush ($199.96). I said l just had an alignment with new tire purchase a couple of years ago. The service manager said Honda recommends alignment every 12k miles and brake flush never done (there-l started bringing 2015 Civic to Gunn about 2 years ago). I asked if 'metrics' had been done to see if the car needed an alignment. Service manager said they could put it on the rack to find out. I said please do. A short time later, l received another call from the service manager. He said the alignment was fine and the brake fluid, too. I ended up saving myself over $350 that l didn't have anyway. It makes me wonder if the previous unexpected work costing hundreds of dollars was actually necessary.🤔 Gunn technicians, if Honda recommends it, check the vehicle to be sure the work is actually needed at that time and give consumers ALL of the information so they can make an informed choice. Consumers, ask to see the data that supports any 'recommended' additional work! You could also save yourself hundreds of dollars. More

I have been using Rosa and the Gunn Honda service department for over 6 years. They never disappoint! department for over 6 years. They never disappoint! More

Everything was great. Took the van in from one day to the next. Knocked out the work on the same day. Took the van in from one day to the next. Knocked out the work on the same day. More

I think I am on my 5th vehicle with this dealership and it has been great. I’ve learned my lesson not to trust other service centers because I have been burned on the quality of service and parts they use it has been great. I’ve learned my lesson not to trust other service centers because I have been burned on the quality of service and parts they use. Robert in the service center is knowledgeable and trustworthy. I have now problem paying just a little extra with the dealer for the piece of mind that it gives me. More

We were very impressed with our first shopping visit to Gunn. Robert Chapman was very helpful answering our questions, organizing a test drive and providing a quote on the model that interested us. We did Gunn. Robert Chapman was very helpful answering our questions, organizing a test drive and providing a quote on the model that interested us. We did our homework the past few weeks and chose Honda & Gunn as the best valve on a CR-V Touring vehicle. More