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Gunn Honda - Service Center

San Antonio, TX

4.7
2,098 Reviews

2,098 Reviews of Gunn Honda - Service Center

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January 07, 2019

Excellent Very personalized service. I felt that he wanted the best for me and my car. Pointed out that battery might be wearing out but read ok possibly due t More

by Fritm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim C
Jan 07, 2019 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 05, 2019

Excellent Customer Service Gunn has a friendly, knowledgeable staff who is very helpful! The work on my Civic was completed when promised and the waiting room is is comfortable More

by 2023Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 29, 2018

Great service Tony was professional and courteous and the wait time was extremely reasonable! I will only take my ten year old Civic to Gunn for service! More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 31, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 28, 2018

Accommodating Rosa at Gunn Honda was most accommodating. Her and her assistant answered all of my questions and addressed any concerns I had. They are readily avail More

by Gunnservc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste
Dec 31, 2018 -

Gunn Honda responded

Thank you! We’re glad Rose could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 23, 2018

5 Stars, what I expect from Gunn Honda after 20 years! Express Service was just that , quickly and professionally completed. The cost of the service was good value. The old coffee machine was far superior More

by selwobtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 22, 2018

Service Joe squeezes me in first thing and made the process very smooth. Gave good updates during the day. Well done. Updates mean a lot to customers. More

by Dlpetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2018 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 21, 2018

Maintenance I have been doing business with Gunn Honda since 2013 on my 2012 pilot they're not only excellent and what they do but the gold team has provided exce More

by Straygoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

December 21, 2018

Actuator repair Great cooperation with American Honda & Gunn Honda. American Honda took into account our loyalty and being a Honda and or Acura owner since 1982 the More

by tchavez56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

December 20, 2018

Disappointed I had a coupon was unable to find it. I asked my husband to email me his and didn’t receive on time. The representative could’ve granted it but didnt. More

by Jenn2019
Recommend Dealer
No
Employees Worked With
Tim Castillo
Dec 20, 2018 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team. In the meantime, if you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

December 18, 2018

Excellent Service Parish again provided Outstanding service and Exceptional Customer experience. I would Highly recommend this Dealership and Service Department! My ser More

by Bmay4747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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