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Gunn Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
3,423 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice. Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments. Gunn Honda offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Honda parts and accessories
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14610 W Interstate 10

San Antonio, TX

78249

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Showing 2,216 service reviews

May 01, 2026

Gunn Honda always sells excellent vehicles. Never had a problem with their services. Excellent staff who care about their customers and care for their needs. Thank you. More

by Gonzomf63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2026

Service was great! Wait time was less than expected. Very thorough and informative. The advisor kept in contact with me throughout the service. More

by conniecasanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Apr 30, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear your service visit went smoothly, that the wait time was shorter than expected, and that everything was handled thoroughly and informatively. It’s also great to know your advisor stayed in contact with you throughout the process to keep you updated. We truly appreciate your kind words and look forward to serving you again in the future!

April 24, 2026

Gunn honda has consistently provided great service on both of my Honda vehicles. Would recommend the dealership highly as well as Alexis, our service rep. More

by Stoss.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
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Apr 30, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear Gunn Honda has consistently provided great service for both of your vehicles and that Alexis has taken great care of you as your service advisor. We truly appreciate your continued trust and your recommendation, and we look forward to serving you again in the future!

April 22, 2026

Gunn Honda takes good care of me when I bring my car in for service. They are honest with pricing and prompt, respecting my time. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis with Silver Team
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Apr 23, 2026 -

Gunn Honda responded

Thank you for taking the time to share your experience. We’re glad to hear our service team was able to take good care of you and that you felt the pricing was honest and the process respectful of your time. Providing prompt, transparent service is exactly what we strive for, and your feedback is truly appreciated. We look forward to continuing to take care of you and your vehicle in the future.

April 19, 2026

Did not rotate tires, and when asked about it sent a tech out to try and lie to me. More

by Rayyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the guys name
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Apr 23, 2026 -

Gunn Honda responded

Thank you for bringing this to our attention. We take service accuracy and transparency very seriously, including tire rotations and any communication from our team. What you described is concerning and not the experience we aim to deliver. We would like the opportunity to review your service visit and speak with our team to understand what happened. Please contact our management team so we can investigate and address this properly.

April 14, 2026

Unfortunately the dealer suggested as urgent a series of several services without proper inspection of the vehicle, they could not even read correctly an odometer. As if this was not enough, they did not to More

by Al fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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Apr 23, 2026 -

Gunn Honda responded

Thank you for sharing your feedback. We take concerns like this seriously and are sorry to hear about your experience regarding the recommended services and the wheel stud issue. This is not the level of care or accuracy we aim to provide, nor consistent with Honda standards. We would appreciate the opportunity to review your visit in detail and address what occurred. Please reach out to our management team directly so we can investigate and work toward a proper resolution.

April 11, 2026

Very thorough and efficient. My car was completed before the suggested time. I had a comfortable place to wait. Matthew went the extra mile by checking to see if I had a warra More

by Lauriel.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your thoughtful feedback! We’re glad to hear your visit was thorough and efficient, and that your vehicle was completed ahead of the estimated time. It’s great that you had a comfortable place to wait as well. We especially appreciate you recognizing Matthew for going the extra mile to check your warranty and help save you money—that’s the kind of service we strive for. Thanks again, and we look forward to seeing you next time!

April 11, 2026

The staff is friendly and ready to serve as soon as you pull up. Great service and quick. More

by SAUTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear our staff was friendly and ready to assist as soon as you arrived. It’s great that you experienced quick and great service during your visit. We truly appreciate your support and look forward to serving you again in the future!

April 10, 2026

Joe Esparza looked into the problem of backing up where it said see the dealer. He updated Allan’s it was fine for 2 months and appeared again in March. He called the engineers and said to replace the back More

by Micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza, service advisor
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Apr 23, 2026 -

Gunn Honda responded

Thank you for sharing your experience! We’re glad to hear Joe Esparza took the time to thoroughly investigate the backup issue, keep you updated, and work with the engineers to determine the best solution. It’s great that the concern was identified and addressed with a replacement of the backup camera. We truly appreciate your patience and your kind words, and we’ll be sure to share your feedback with Joe and the team.

April 03, 2026

Outstanding professionalism and great customer service from start to finish. I Highly recommend this location! More

by Hughes_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tijerina, Albert Loera
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your kind feedback! We’re so glad to hear you experienced outstanding professionalism and great customer service from start to finish. We truly appreciate your recommendation and your support. We look forward to serving you again in the future!

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