Back

Gunn Honda - Service Center

San Antonio, TX

4.7
2,095 Reviews

2,095 Reviews of Gunn Honda - Service Center

Sort by
December 22, 2022

The service team does a great job supporting my honda vehicles- both scheduled maintenance and needed repairs. More

by Josh S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lents
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Josh. We hope to see you again soon.

December 11, 2022

Gunn Honda staff always greet us warmly and check us in promptly. The service is fairly quick with lots of communication along the way. Everyone is kind, courteous and considerate of customer time, needs, More

by alderete.lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Gunn Honda responded

Thanks for letting us know, Lisa. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 11, 2022

Great service. Always explain what is needed and prices are competitive with other places around town. More

by Mom-mobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. C. Vong
Dec 19, 2022 -

Gunn Honda responded

Thank you for coming to see us! Let us know if there is ever anything we can do for you.

December 11, 2022

Excellent service! The only reason I didn’t give it a 5 star, this is the second time I take my car in for the same reason. Other than that, excellent service! More

by missgulch1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Dec 19, 2022 -

Gunn Honda responded

Thank you for the 4-star review. Your feedback helps us to improve service for everyone!

December 06, 2022

This is the only dealer we use to service our Honda. The service department has always been fair and consistent. Five stars! More

by noprndlhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

December 05, 2022

Chanti kept in touch and did a very good job on explaining the repair that I need it. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Dec 19, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

December 05, 2022

Gunn Honda provides exceptional service to all of its customers. This is my third visit to the dealer this year. From their Service department you will receive quick and courteous help from their staff More

by Hondaditty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Dec 19, 2022 -

Gunn Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Honda.

November 28, 2022

Gunn Honda has the best service department. . They truly care about their customers. I was impressed with the professionalism of Rosa Alvarado. I'm definitely coming back. I've bought many cars More

by Dbubla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HERNAN CARDENAS
Dec 19, 2022 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Dbubla. We hope to see you again soon.

November 27, 2022

Good service and comfortable waiting area. Explain work that needs to be done and keep you informed. More

by josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 19, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

November 25, 2022

I had oil change, tire rotation and state inspection done here. Wait time was much long which I understand and was expecting it. But, the worst part is the car wasnt cleaned and also tire pressure wasnt chec More

by Kumaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Dec 19, 2022 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Would you mind sending us a direct message on Facebook with your contact info so that we can reach out to you and learn more about your experience? We'd love the opportunity to understand how we can better serve you moving forward.

...
40
...