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Gunn Honda - Service Center

San Antonio, TX

4.8
2,105 Reviews

2,105 Reviews of Gunn Honda - Service Center

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January 25, 2025

Received very good service from Gunn Honda when I recently took my 2024 Honda Pilot to have a Safety Recall performed. I also received a complimentary oil & filter change as well as a free tire rota More

by Chabravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jan 27, 2025 -

Gunn Honda responded

Thank you so much for your wonderful review! We're thrilled to hear that your visit for the Safety Recall went smoothly and that you enjoyed the complimentary oil change and tire rotation. We’ll be sure to pass along your praise to Toni for his friendly and professional service. Your feedback means a lot to us, and we look forward to serving you again!

January 25, 2025

The Maintenance Gold Team Lead, Rosa, kept me appraised while my vehicle was being serviced. When I picked up the vehicle she explained clearly what was on the invoice. She is professional and personable More

by Bradley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Gunn Honda responded

Thank you for sharing your positive experience! We’re delighted to hear that Rosa kept you well-informed during your service and took the time to explain the invoice clearly. Her professionalism and personable approach are truly appreciated. We’ll be sure to pass along your feedback to her!

January 24, 2025

Good experience with this dealership. Technicians and service representatives are very helpful. Easy to make an ap. More

by hollyibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jan 27, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re glad Rosa kept you informed throughout the service and made sure you understood everything when picking up your vehicle. We truly appreciate your kind words about her professionalism and personable approach. We'll be sure to pass along your feedback!

January 23, 2025

Greeted with a smile. All items were discussed upfront on service requirements. Enjoyed the interaction and experience. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Jan 27, 2025 -

Gunn Honda responded

Thank you for your kind review! We're so glad to hear that you had a positive experience and that all service requirements were clearly discussed upfront. We strive to provide friendly and transparent service, and we’re happy it showed during your visit!

January 16, 2025

This dealership goes above and beyond to give good service. There is another Honda dealership closer to my residence, but I will drive to Gunn Honda to have my vehicle serviced because of their servic More

by texas1561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Gunn Honda responded

Thank you for your incredible review! We're honored that you choose Gunn Honda for your vehicle’s service, even with a closer option available. Our team strives to provide reliable and dependable service, and we're thrilled to know that it makes a difference to you!

January 12, 2025

Outstanding place to get your car service and they treat you like family. We’re not go anywhere else. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 13, 2025 -

Gunn Honda responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us for service. Providing outstanding care and creating a welcoming environment is what we strive for. We truly appreciate your loyalty and look forward to continuing to take care of all your automotive needs!

January 10, 2025

I took my car to Gunn Honda for required maintenance. Mason, signed me in and quickly got my car in the shop. Mason was very friendly, efficient, and stayed in contact with me until the work was complete More

by cedwardhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Jan 27, 2025 -

Gunn Honda responded

Thank you for your wonderful feedback! We're so glad to hear that Mason provided you with friendly, efficient service and kept you updated throughout the process. It’s great that you enjoyed our comfortable waiting area as well. We appreciate your trust in Gunn Honda and look forward to serving you again!

January 08, 2025

The sales person was very good and knowledgeable when I bought the car. Service department was quick, very nice, and accommodating when I took it in for a recall issue. I had to drop off my car evening be More

by Rosalinda Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Red team chantle
Jan 08, 2025 -

Gunn Honda responded

Thank you for your kind words! We're delighted to hear that your sales experience was excellent and that our service team was quick and accommodating during your recall visit. We appreciate your trust and look forward to serving you again!

January 06, 2025

Although I didn’t have an appointment, when my battery died they were able to get me back on the road. More

by barbara.villegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re glad we could assist you promptly and get you back on the road even without an appointment. Providing quick and reliable service in unexpected situations is always our goal. Safe travels!

January 03, 2025

I took my car in for a recall notice. I did previously make a appointment. I.was in and out within 2 hours. Tony was my service manager. He was very professional and helpful. Thank you, T More

by texashouston40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonight Simpson
Jan 06, 2025 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear Tony provided you with professional and helpful service. It's great to know your recall service was completed efficiently. We appreciate your trust in us, and we look forward to assisting you again in the future!

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