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Gunn Honda - Service Center

San Antonio, TX

4.8
2,121 Reviews

2,121 Reviews of Gunn Honda - Service Center

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August 08, 2021

Great prompt service! My service advisor called me early Saturday with the needs for my vehicle as well as recommendations. More

by lcastil935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy
Feb 17, 2022 -

Gunn Honda responded

Thank you for coming to see us! Let us know if there is ever anything we can do for you.

August 08, 2021

I took my wife’s Odyssey in for repair. It needed quite a few repairs, and they still managed to complete them all in one day. My service advisor, Rosa, was probably the best service advisor with whom I’ve e More

by ependarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Gunn Honda responded

You absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Rosa delivered the excellent service we strive to provide each customer and that he exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Honda. Drive safe!

August 05, 2021

Excellent service with no surprises. They keep you Excellent service with no surprises. They keep you informed of progress. More

by ourcasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Aug 05, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

August 05, 2021

They treated me very professionally with courtesy friendliness and caring. I always take my car to Gunn Honda to be serviced and I’m always pleased with their service and their professionalism. More

by Cfarris4cfarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 02, 2021

It was good but too long of a wait. Even though we had an appointment we waited 2 hours. More

by ajanders19@gmail. com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Gunn Honda responded

Thanks for letting us know about your experience. We apologize for the inconvenience.

August 01, 2021

Gunn Honda is the only place I take my auto! They are always helpful and I do feel they do their best to always take care of my automobile!! More

by greenthings, Cindy16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantel
Aug 04, 2021 -

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 30, 2021

Although I live 5 minutes away from Fernandez Honda, I drive 30 minutes to Gunn Honda. Rosa Rodriguez always does an Excellent Job in taking care of my all my concerns. She treats me like a Person & n More

by Janehuizar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Gunn Honda responded

Thank you for the positive feedback! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

Aug 05, 2021 -

Janehuizar responded

Be able to lend Customer Vehicle if Vehicle has to stay in Shop for more than 1 Day

July 30, 2021

Efficient service. Staff is very attentive, pleasant and they keep you updated of cars progress. Work was completed in a timely manner. Work was completed in time frame promised. More

by klents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis was excellent
Aug 03, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we were able to provide you with a great service experience.

July 29, 2021

Very nice people, but express lane isn’t express. Took 2 1/2 hours for an oil change and tire rotation. Need to make appointments! More

by MASTEN.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Jul 29, 2021 -

Gunn Honda responded

Thank you for your feedback and thanks for choosing Gunn.

July 23, 2021

I’ve been with Gunn Honda for over 5 years and they are great. Everyone I’ve met there has been knowledgeable and friendly. I’ve always been satisfied with the work they do. More

by EA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 26, 2021 -

Gunn Honda responded

Thanks for the positive feedback! Glad to have you as a part of the Gunn family!

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