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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews

2,104 Reviews of Gunn Honda - Service Center

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June 26, 2021

My experience was very good. I received the service and the waiting room was clean and comfortable. However, when I got home I realize that while I was sitting in the rating room I got bitten many many tim More

by mona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Esparza
Jul 01, 2021 -

Gunn Honda responded

Thanks for letting us know about your experience. We have passed along your comment to our service team.

June 26, 2021

I have always received great service from Gunn Honda. Very friendly and professional. More

by geraldowen62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 01, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 26, 2021

Always a pleasure to bring my Honda’s into service. Nice that Joe Esparza is back handling the service on my car. More

by 7t6jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 01, 2021 -

Gunn Honda responded

Thank you for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

June 23, 2021

This review is for the service department. Check in was efficient, communication was frequent, clear, and polite. It was a great experience. More

by Ecnewcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 23, 2021 -

Gunn Honda responded

Thank you for the great feedback! Glad to have you as a part of the Gunn family!

June 22, 2021

All work was done promptly. Joe on the Blue team was a pleasure to work with. More

by Hexisamaniego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 23, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 18, 2021

Out of all the dealerships and car brands I have ever had, by far GUNN Honda had the best experience! They always keep me updated on time, the pricing is incredible and they remember me which is such a n More

by juliagehlhaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Jun 21, 2021 -

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

June 16, 2021

I drove the extra distance for a better experience and was not disappointed! Joe was very professional and kept me updated every step of the way. More

by C.dinamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 17, 2021 -

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

June 15, 2021

Efficient and friendly. Greeted me in a timely manner. Kept me updated as the service went along. Thoroughly went over the work and pricing when completed. More

by thmskydrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis in Service
Jun 17, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 13, 2021

Great first experience with this dealer. I had my first service on my Honda Pilot, I was in and out in 45 minutes. I will be coming back. More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Jun 17, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

June 11, 2021

Took 4 hours to put in a plug in my tire! Never again!! I will not be going there for this and will not buy the tire protection warranty More

by Nurse76
Recommend Dealer
No
Employees Worked With
Chad Worrel
Jul 19, 2021 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience. We'd love the opportunity to understand how we can better serve you moving forward.

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