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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews

2,104 Reviews of Gunn Honda - Service Center

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June 09, 2021

Excellent customer service and servicing of my car, but pretty expensive. Mr. Esparza did an excellent job of communicating and being helpful. Service drop off area moved quickly. More

by Ymb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 11, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 09, 2021

Great Service! Toni Simpson took good care of me as always.The work was completed timely and the work was completed as requested. The cost of service at Gunn is always fair. More

by aleeretiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jun 11, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

June 08, 2021

Very nice waiting area with coffee & water. Service on vehicle was done in time they said. Will continue to take car back. No issues. Great people in service. More

by vince
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 11, 2021 -

Gunn Honda responded

Thanks for letting us know, Vince. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

June 06, 2021

Toni was my service rep and he did a fantastic job letting me know what needed done. He was extremely professional and courteous. Overall excellent experience at Gunn who I have used for 30 years! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jun 07, 2021 -

Gunn Honda responded

Thank you for your positive feedback! Glad to have you as a part of the Gunn family!

June 05, 2021

Ease of service and friendly approach to people's needs. Joe Esparza had accurate knowledge of service involved and was very cordial to us. All paper information was clear and transparent. More

by Rmeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 19, 2021 -

Gunn Honda responded

Thanks so much! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

June 04, 2021

They were great. Professional efficient & personable. Especially Rosa my advisor & Richard my transporter. Should have bought my car here. Will be back here fir service More

by Narvv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard transportation
Jul 19, 2021 -

Gunn Honda responded

Thank you for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

June 03, 2021

Chad was a true professional, courteous and gave me great customer service. I will ask for him next time I take my car for service. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 07, 2021 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

June 02, 2021

Joe gave the most outstanding job in a timely manner, even after I asked for extra service. The mechanics did fastservice that my car now runs great More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 07, 2021 -

Gunn Honda responded

Jimmy, thanks so much for the positive feedback! Please let us know if there is ever anything we can do for you!

June 02, 2021

We always receive World class service at Gunn Honda. Joe Esparza is a great service advisor. Joe Never steers us wrong. He is always courteous professional no nonsense. More

by GunnHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 07, 2021 -

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you and thank you for choosing Gunn!

May 29, 2021

Friendly, competent, helpful, do good work the first time. Thank you, thank you thank you, thank you, thank you, thank you, thank you, thanks a lot. More

by jimhale517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

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