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Gunn Honda - Service Center

San Antonio, TX

4.8
2,105 Reviews

2,105 Reviews of Gunn Honda - Service Center

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November 09, 2020

I have been having my 2014 Honda Accord serviced at Gunn Honda since I purchased my first Honda Accord in 2002 also at Gunn Honda. I have always received excellent sales & service. Everyone is always so ki More

by Satisfied Customer 16 Years
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Worrel
Nov 20, 2020 -

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

November 06, 2020

Fantastic customer service in their service department! They are friendly and always attentive. Upon investigating the issue, they will also inform you of other things that may need attention. If it's non- More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gunn Honda responded

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you. Thank you for choosing Gunn!

November 05, 2020

Same day service for a timing belt kit installation. Price was best in town and 10% disc extended . Gunn no hassle price also applies to service More

by Borik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 18, 2020 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

November 04, 2020

Great service! I really appreciated the updates via text message through the entire process. It was helpful to know what to expect from start to finish. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gunn Honda responded

William, thank you for choosing Gunn! So glad you had a great experience.

November 03, 2020

Took care of my issues by lunchtime! Rosa was good at explaining the situation on my replacement part and heading off any possible problems or delays. Thanks, Rosa. More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gunn Honda responded

John, thanks for letting us know! We’re glad we could provide you with a great experience.

November 03, 2020

Rosa was wonderful. I hope all interactions will go as well as that one :). I appreciated being able to make my own appointment online. Thanks! More

by Dansplan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

November 03, 2020

My battery began to fail on a Sat afternoon but had enough power to drive to Gunn Honda on I 10... Manny and the general service manager made sure I was taken care of with expert care! Left with a new More

by jenniferzaccagni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gunn Honda responded

Jennifer, we’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

November 02, 2020

I bought my car over 3 years ago and I always go back to Gunn Honda for any follow up service or scheduled service. They have always provided exceptional service and in a timely manner. I have recommended a More

by Dlodragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gunn Honda responded

Thanks so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you and thank you for choosing Gunn!

October 30, 2020

Robert, was very customer service oriented and very courteous. I appreciate how he kept me apprised of my car’s status. I also so appreciated his follow up the next day to make sure everything was okay More

by Fuentesv353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5 Stars for Robert Alaquine & Jose Olivieri
Nov 18, 2020 -

Gunn Honda responded

Thank you for the positive review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

October 29, 2020

Chad Ward, the service advisor, was pleasant, helpful Chad Ward, the service advisor, was pleasant, helpful and professional. The service on my 2014 Accord was completed within the promised timeframe. More

by dwpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ward
Nov 04, 2020 -

Gunn Honda responded

Thanks for the great feedback! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

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