Gunn Nissan

Jacob D Thomas was my service advisor today. He treated me with outstanding customer service. He was exceptionally kind and polite to me. The next time I have my car serviced at Gunn Nissan, I w He treated me with outstanding customer service. He was exceptionally kind and polite to me. The next time I have my car serviced at Gunn Nissan, I will ask him to be my service advisor again. More

Gunn’s management team was not only professional and friendly, but also honest and respectful. They don’t pressure you into addressing other issues or services they may recommend. Instead, they focus on friendly, but also honest and respectful. They don’t pressure you into addressing other issues or services they may recommend. Instead, they focus on your immediate concern and take care of it quickly and efficiently. I truly appreciate their professionalism, transparency, and excellent customer service! More

Always a pleasure getting my car serviced at Gunn. Service personnel are knowledgeable and not pushy about adding other services. Service personnel are knowledgeable and not pushy about adding other services. More

Yall are super amazing! I always receive the best service!! Joshua Jordan and Gunn Nissan always go above and beyond for me. Thank yall so much! I always receive the best service!! Joshua Jordan and Gunn Nissan always go above and beyond for me. Thank yall so much! More

So far so good. No other Nissan Dealer near us covered EVs and despite having a LEAF for about 3 years we mostly went to local repair shops. This time we really No other Nissan Dealer near us covered EVs and despite having a LEAF for about 3 years we mostly went to local repair shops. This time we really needed some expertise and called around to a few nearby dealers. It’s SHOCKING that none had EV certified mechanics other than GUNN, so it really became obvious where we were going to take our business. Thankfully, our experience was great! And we know exactly where to go when we need an expert 🙌 More

Service is always exceptional. I appreciate so much being kept posted on the progress. Lounge area is very comfortable plus the free coffee is so good. I appreciate so much being kept posted on the progress. Lounge area is very comfortable plus the free coffee is so good. More

Everyone is always friendly. The waiting are is the best! Love that Starbucks coffee! Thank you The waiting are is the best! Love that Starbucks coffee! Thank you More

I recently purchased my brand-new Nissan Rogue from Gunn Nissan, and once again, the experience was absolutely phenomenal! Frank was my salesman, and what made this purchase even more special was that he Nissan, and once again, the experience was absolutely phenomenal! Frank was my salesman, and what made this purchase even more special was that he was also the person who sold me my Nissan Altima several years ago. My experience with him back then was fantastic, and I’m happy to say that nothing has changed! We had a brief phone conversation before my visit to discuss what I was looking for and the options available to me. That same evening, I submitted all the necessary documentation and arranged to meet with him the following morning. From there, everything was incredibly smooth and efficient. I was in and out of the dealership in approximately TWO HOURS! Anyone who has purchased a vehicle knows how remarkable that is. Every other car-buying experience I’ve had has taken nearly an entire day, so this was an absolute breath of fresh air! Frank’s assistant, Kevin, was equally wonderful. He accompanied me on my test drive, thoroughly explained the vehicle’s interior features, answered my questions, and made sure I felt comfortable with everything. We even ended up chatting about gaming, which made the experience that much more enjoyable! Both Kevin and Frank were attentive, knowledgeable, and genuinely pleasant to work with. My experience with Joshua in finance was just as positive. The process was straightforward, efficient, and, most importantly, transparent. He took the time to clarify anything I had questions about, and we even enjoyed some casual conversation about San Antonio and other topics along the way. At no point did I feel rushed, pressured, or confused about what I was signing. From start to finish, the entire experience exceeded my expectations. The professionalism, friendliness, transparency, and efficiency of everyone involved made purchasing my new Rogue an absolute pleasure. A huge thank-you to Frank, Kevin, and Joshua for making this such an exceptional experience! Gunn Nissan has earned my continued business, and I already know I’ll be returning in the next few months when it’s time to purchase my husband’s next vehicle. I couldn’t recommend this team more highly! More

Staff very polite and friendly. Good communication skills were used. I found the service department staff to be courteous & professional at Gunn Nissan. Good communication skills were used. I found the service department staff to be courteous & professional at Gunn Nissan. More

From the drive up into the Service area & being immediately welcomed by Esmeralda to the handoff to J. Jordan who was patient with me, walked me through everything and provided the utmost support & immediately welcomed by Esmeralda to the handoff to J. Jordan who was patient with me, walked me through everything and provided the utmost support & service for my vehicle needs. And to the follow up and the follow through with the Service Director Andrew who ensured that not only were my immediate needs taken care of, my longterm care and plan for my vehicle was planned out. When you just want to make sure you're taking care of your vehicle and you want to be able to fully trust where you go and who you talk to, Gunn Nissan and their team is exactly what you'd hope for. I will be a lifelong customer and so will my family. More