
Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,788 reviews
Great service I have an older truck that needed alot of work. Rio gave me a quote for repairs. Work was done in a timely manner and final price was what I was quote I have an older truck that needed alot of work. Rio gave me a quote for repairs. Work was done in a timely manner and final price was what I was quoted. I appreciate Gunn's honesty about repairs unlike other places I've been. More
Not A Great Experience This is the second time in a row that I have not had a pleasant experience with Gunn Nissan! I was told my car would be ready within 4 hours on the r This is the second time in a row that I have not had a pleasant experience with Gunn Nissan! I was told my car would be ready within 4 hours on the recall and that I would be called at that time. After 5 1/2 hours , I called and was told my rep had gone to lunch or had gone home! What? Huh? I was told someone would call me wirhin 20 minutes. No one called! I called back and talked to my rep. He said he had left a message. I checked and there were no messages. Not a pleasant experience again! No one cares about the customer , just the money you spend! More
Great Service!! The buying experience at Gunn was simply awesome! They are truly a team driven to provide great service. Starting with sales consultant Fadi Sawah wh The buying experience at Gunn was simply awesome! They are truly a team driven to provide great service. Starting with sales consultant Fadi Sawah who showed us several cars, and made sure we had the right color picked out. Then we continued with the sales manager Roy Castillo who was very courteous, and explained all the finical details to make sure we made the right choice. We ended the process with financial agent Derek Berlanga who was very detailed in answering all the questions we had about the purchase. All three worked in complete harmony to ensure a great buying experience!! I have to give Mr. Castillo special Kudos for giving his team the tools needed to complete the deal, and making our buying experience a complete pleasure. More
Service excellence Rio gave above expectations service experience. The staff at this dealer is amazing. Purchased two cars here this year and will continue to use Rio in Rio gave above expectations service experience. The staff at this dealer is amazing. Purchased two cars here this year and will continue to use Rio in service as his service was above excellent. My favorite salesman is Robert, he gets me exactly what I'm looking for. All the guys r awesome in finance. More
Second Lease Recieved a great price on my second lease. Gabriel De La Garza, a wonderful consultant, assisted me in deciding between two different Nissan models. Recieved a great price on my second lease. Gabriel De La Garza, a wonderful consultant, assisted me in deciding between two different Nissan models. With his suggestions my choice will be perfect for my husband and me. More
Very thorough about details regarding the work needed. Albert Cantu, the Service Advisor/Manager at Gunn Nissan was very helpful/thorough regarding details about work needed for Airbag Recall and alignment Albert Cantu, the Service Advisor/Manager at Gunn Nissan was very helpful/thorough regarding details about work needed for Airbag Recall and alignment. Thanks Again. More
Gunn Nison Always great service KJ is great salesman and we have bought several trucks from him. Great service with Gunn even after all papers signed. Highly recommend and will be KJ is great salesman and we have bought several trucks from him. Great service with Gunn even after all papers signed. Highly recommend and will be back. Had our first oil change and they even rotate the tires 😃I don’t remember service guys name but he was nice and very knowledgeable. Great job. More
Express Oil Change The oil change takes about 1 hour, but the waiting area is very comfortable with Starbucks coffee, snacks, TV, USB ports and charging stations .... The oil change takes about 1 hour, but the waiting area is very comfortable with Starbucks coffee, snacks, TV, USB ports and charging stations ...... not to mention gorgeous cars to look at in the show room. Restrooms are large and very clean. It is almost a treat to go in for service.....I don't mind the wait. More
Waste mymorning Gunn wont take appointments for Saturday service online or over the phone. So did walkin for oil change & they asked if I had appt. Huh? Gunn wont take appointments for Saturday service online or over the phone. So did walkin for oil change & they asked if I had appt. Huh? More
Experience at Gunn Nissan I was dissatisfied with my experience. And I wiould not recommend to others. Parts were placed on my car and were not discussed with me before changin I was dissatisfied with my experience. And I wiould not recommend to others. Parts were placed on my car and were not discussed with me before changing. My car had been ready for some time and I was not notified I waited over 3hrs before going to look myself because my service advisor was not attentive enough. Then after I see my car I go to him and he says oh yea it’s ready. Other service advisors were notifying their customers of when their vehicles were ready and would notify or tell them exactly what was going on with their vehicle. More