Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Gunn Nissan

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.9
1,815 Reviews
Gunn Nissan in San Antonio, TX, also serving near Austin, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Nissan will professionally fit you into the automobile of your choice. Gunn Nissan has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Nissan offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 768-5020 if you have any questions or comments. Gunn Nissan offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Nissan parts and accessories
Contact Dealership
View Awards

750 NE Loop 410

San Antonio, TX

78209

Directions

By Type

Showing 1,815 reviews

April 06, 2023

I was lied to by several people in Service Department that I needed to replace parts they didn't know I already had replaced less than 16,000 miles earlier. More

by Dwayne Brown
Recommend Dealer
No
Employees Worked With
John Altum Jr
Report | Print
Apr 11, 2023 -

Gunn Nissan responded

Hi Dwayne, we are very sorry to hear this. Would you mind giving us a call at (210) 598-6935 so we can learn a little more about your experience?

Apr 11, 2023 -

Dwayne Brown responded

I was told both lower control arms needed to be replaced. When I responded that they were replaced last year I was then told lower control arms usually only last less than 20,000 miles. I was also told serpentine belt was frayed. Belt was replaced last year and isn't even fraying a little bit. I was told alternator and battery were bad. Battery is only six months old. I went to three different locations to have alternator and battery checked. All three said alternator and battery are "Good".

April 05, 2023

Service. Out of all the Nissan dealers in San Antonio, thise one had the only service rep who was friendly, enthusiastic with helping us, patient, and informa More

by SmooveOPR8R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Apr 06, 2023 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

April 04, 2023

Employees are helpful and friendly. The facility is lovely and spotless and they have a fabulous coffee machine. More

by bandmom1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer - 5 star
Report | Print
Apr 04, 2023 -

Gunn Nissan responded

Thank you for the 5-star review! We are so glad to hear that our team was able to provide you with such a great service experience and that you felt respected and informed. We strive to make sure all of our customers have the best experience possible, and we appreciate you taking the time to share your thoughts. Plus, we agree our coffee machine is amazing! Thank you for choosing Gunn Nissan!

April 04, 2023

Service was efficient and service rep was courteous and addressed all my concerns gave me tips that were helpful More

by Douglas
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Gunn Nissan responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Nissan.

April 02, 2023

Disappointed I was not given a 10% discount as promised verbally but glad it l completed faster than promised. More

by MissClaraZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O’Hara
Report | Print
Apr 03, 2023 -

Gunn Nissan responded

Thank you for the 3-star review. Your feedback helps us to improve service for everyone!

April 01, 2023

Sales Consultant Frank Wallace was courteous, knowledgeable, and definitely professional. The lease process was very quick. More

by lamar.campos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Gunn Nissan responded

Thank you for your 5-star review; we appreciate your business and look forward to welcoming you back to Gunn Nissan!

March 29, 2023

Gilbert and Jorge provided outstanding customer service. I would highly recommend my family and friends to car shop at Gunn Nissan More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Gonzalez and Jorge Casaus
Report | Print
Apr 03, 2023 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 28, 2023

I appreciated how professional and time conscious Frank was. I have dreaded buying a car in the past. This time was painless! More

by wonderh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Gunn Nissan responded

Thank you! We’re glad Frank could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

March 25, 2023

I want to thank Nate & the service dept. for exceptional service when I brought my Murano in for repairs. More

by Kath60darr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Aleman
Report | Print
Mar 27, 2023 -

Gunn Nissan responded

Thank you! We’re glad Nate could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

March 23, 2023

Brought car in for recall repairs and were told that there were 5 other repairs needed. After consultation with our private mechanic, it was decided that they were not needed and your dealer was just t More

by J4sheridan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
Report | Print
Mar 24, 2023 -

Gunn Nissan responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Please call us at (210) 598-6935. Thank you.

1
...
63
64
65
...
182