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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,107 Reviews
Call Service Center (888) 743-6522

1,107 Reviews of Gunn Nissan - Service Center

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November 11, 2024

The personnel are helpful and friendly and the facility is clean and comfortable. I appreciated that Steven explained the recommendations with piks and the cost. My son is a diesel mechanic and advises m More

by leah.kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Nov 12, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're delighted to hear that our team's friendliness and the comfort of our facility met your expectations. It's great that Steven's detailed explanations with pictures and cost transparency were helpful. We appreciate your trust, especially knowing your son, a diesel mechanic, advises you on necessary repairs. Your feedback means a lot, and we look forward to serving you again!

November 10, 2024

Super courteous informative accommodating and quick everyone in every department from techs to financing and service reps very helpful More

by Kindra fell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Casaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis contreras
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Nov 11, 2024 -

Gunn Nissan responded

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our team. Providing courteous, informative, and efficient service is what we strive for. We truly appreciate your feedback and look forward to serving you again! Thank you for choosing Gunn Nissan!

November 09, 2024

Been coming here for almost a decade. I am always greeted and everyone is pleasantly helpful. Shout out to Brandon McMahon!! He has a good bedside manner and explains the service inspecti More

by glupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Gunn Nissan responded

Thank you for your continued trust and loyalty over the past decade! We're thrilled to hear that your experiences have been positive and welcoming. A special thanks for acknowledging Brandon McMahon—he takes pride in providing clear and friendly service. We appreciate your feedback and look forward to seeing you again! Thank you for choosing Gunn Nissan!

October 31, 2024

Service Advisor was always courteous and professional. Went out of his way to be sure I was informed and comfortable while waiting. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Gunn Nissan responded

Thank you so much for sharing your experience! We’re thrilled to hear that our Service Advisor provided courteous and professional service, keeping you informed and comfortable throughout your visit. Your satisfaction is our priority, and we’re here whenever you need us.

October 31, 2024

Great experience. Louis was really nice and took great care of me and my car More

by Dotspacedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
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Nov 01, 2024 -

Gunn Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that Louis provided you with excellent service and took great care of you and your vehicle. We appreciate your feedback and look forward to serving you again!

October 30, 2024

The customer service at this dealership was excellent, very happy with the service. Michael was very knowledgeable and helpful. More

by gloria.viramontes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Gunn Nissan responded

Thank you for your kind words! We're so glad to hear that you had an excellent experience with our dealership. It’s wonderful to know that Michael provided you with knowledgeable and helpful service. We look forward to serving you again!

October 30, 2024

Was very consistant with fixing my vehicle problem. Job well done. Mr. Winfred was very prompt with contacting me and updated me and getting in the job done More

by ritaedwards1807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Winfred’s dedication and consistency made a positive impact on your vehicle’s repair process. Keeping you informed and delivering prompt service is what we strive for. We’re here whenever you need us! Thank you for choosing Gunn Nissan!

October 24, 2024

Dealership is clean. Employees are friendly and attentive. Always taken care of when I bring my car in. More

by cdcollins4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isidoro Lopez
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Oct 26, 2024 -

Gunn Nissan responded

We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Gunn Nissan. We do hope we can be of assistance in the future!

October 18, 2024

Employees recognized me as I walked in; didn’t feel like a ghost. Keep up the good work. More

by Kristin Magallanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Estrada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Oct 18, 2024 -

Gunn Nissan responded

Thank you for sharing your experience! We're so glad our team made you feel welcome and recognized when you walked in. We always aim to provide a personalized and friendly atmosphere. We truly appreciate your kind words and look forward to seeing you again!

October 18, 2024

Fantastic service! Lauren O’Hara communicated the problem and the plan clearly. Also very compassionate. More

by Esem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Gunn Nissan responded

Thank you for your kind words! We're thrilled to hear that Lauren provided clear communication and compassionate service during your visit. We strive to ensure every customer feels informed and cared for. We appreciate your feedback and look forward to serving you again! Thank you for choosing Gunn Nissan!

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