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Gunn Nissan - Service Center

San Antonio, TX

4.9
1,107 Reviews

1,107 Reviews of Gunn Nissan - Service Center

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August 31, 2024

My tie rod recall issue was handled and is no longer an issue. The complimentary car wash is not very in-depth and therefore not that great but better than nothing. More

by LindaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gunn Nissan responded

Hi Linda, thank you for sharing your experience with us! We’re happy to hear that your tie rod recall issue was resolved. We apologize if the car wash didn't meet your expectations. Your feedback is valuable, and we hope to serve you better next time. Thank you for choosing Gunn!

August 30, 2024

Please with time of services, that morning . Person she went over inspection. Thank for washing my car. More

by Hardison1246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gunn Nissan responded

Thank you for your review! We're glad to hear you were pleased with the service time and that our team took the time to go over the inspection with you. It's great to know you appreciated the car wash, too. We look forward to serving you again!

August 23, 2024

The person that attended me was very polite and communicated with me during the time my auto was in service. His name is Winfred. More

by tesparzaeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Gunn Nissan responded

Thank you for your feedback! We’re pleased to hear that Winfred provided you with polite and effective communication while your vehicle was in service. Keeping our customers informed and comfortable is a priority for us. We appreciate your comments and look forward to assisting you again!

August 23, 2024

Prompt service and great customer service. I highly recommend Gunn dealership for service and new car purchase. More

by NissanFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Gunn Nissan responded

Thank you for your wonderful review! We’re glad to hear that you experienced prompt and excellent customer service. Your recommendation means a lot to us, and we’re thrilled to know you’re satisfied with both our service and new car purchase options. We look forward to serving you again!

August 21, 2024

Louis, and Service Team. Excellent Customer Service. I Love this Location! I appreciate all that you do for your Customers. I've purchased several vehicles from here and veh More

by Rlgbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Aug 22, 2024 -

Gunn Nissan responded

Thank you for your kind words! We’re delighted to hear that Louis and our Service Team provided you with excellent customer service. We truly appreciate your continued support and are grateful for your loyalty. We’ll keep working hard to maintain the high standard you’ve come to expect.

Aug 22, 2024 -

Rlgbarton responded

Thanks Again, Keep up the exceptional service.

August 18, 2024

Thank you for the friendly and rapid service regarding my car. From Samantha making an appointment for the next morning, the Service Manager, Mr Lozano having the extensive repairs accomplished in one da More

by aBsTraCT
Recommend Dealer
Yes
Employees Worked With
Samantha Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist (I think her name was Samantha).
Aug 19, 2024 -

Gunn Nissan responded

Thank you for your detailed feedback. We're pleased to hear that you were satisfied with the friendly and efficient service provided by Samantha, Mr. Lozano, and our shuttle service. We apologize for the issues you encountered with your battery and the cabin air filter recommendation. We’ll review these concerns with our team to ensure better clarity and accuracy in the future. Your feedback is valuable to us, and we appreciate your understanding. Thank you for choosing us!

August 17, 2024

Great overall dealership. Service, parts, sales and management I have purchased 4 vehicles. Wi) continue to work with them. More

by LBM
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Myler, parts
Aug 19, 2024 -

Gunn Nissan responded

Thank you for your continued support! We're thrilled to hear that you've had great experiences with our service, parts, sales, and management teams. Your loyalty and trust mean a lot to us. We look forward to assisting you with your future vehicle needs!

August 15, 2024

Best Nissan dealership I have visited. I love their excellent customer service. Service Advisor, Mr. Dyer is the best, very knowledgeable and respectful of his customers. More

by T.O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Gunn Nissan responded

Thank you for your wonderful review! We're delighted to hear that you consider us the best Nissan dealership you've visited. It's great to know that Mr. Dyer provided you with excellent customer service and made a positive impression. We appreciate your kind words and look forward to continuing to serve you!

August 15, 2024

Very please with the service, fast it only took one hour. Oil change and rotation. More

by manenadavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Gunn Nissan responded

Thank you for your review! We're thrilled to hear that you were pleased with our service and the quick turnaround time. Completing your oil change and tire rotation in just an hour is what we aim for. We look forward to serving you again!

August 14, 2024

The best dealership I’ve been to. I send all my friends here to get their vehicles worked on. Always professional and courteous. Logan is my go to and I know he’s always going to stee More

by Maelhamdaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Gunn Nissan responded

Thank you for the amazing feedback! We're honored to be your go-to dealership, and we appreciate the referrals. Logan will be thrilled to hear your kind words. We're always here to provide honest and professional service!

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