Back

Guntersville Chevrolet

Guntersville, AL

4.8
1,291 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
Contact Dealership

11982 US-431

Guntersville, AL

35976

Directions

By Type

Showing 1,291 reviews

December 04, 2024

The worst experience i have ever had buying a used car. 2021 with 48,000 miles Car came with issues and the dealer wanted me to pay for all repairs told me there was nothing wrong w/car. I have been to the More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carleigh Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Stovall
Jan 02, 2025 -

Guntersville Chevrolet responded

Hi Joe, Thank you for taking the time to share your feedback with us. We are so sorry that your experience with us has left you disappointed. I understand that we waived fees for the alignments as we tried to fix the pulling issue, since it was so soon after your purchase. We then paid for the car to go to Volkswagen's service center, but we apologize that more issues have occurred. Our team has been reaching out to discuss and see if there is anything more we can do to help, but we haven't been able to reach you. You can call us back at 256-223-9521 and ask to speak with Craig, our Service Manager. Thank you again for reaching out, and we hope to hear from you soon. Sincerely, Katie R.

November 23, 2024

Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More

by Oh_hiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

Friendly staff. Low pressure environment. Good experience overall. Would recommend this dealer to others for sure. More

by formercg04@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Tzintzun
Nov 27, 2024 -

Guntersville Chevrolet responded

We're committed to changing the car-buying experience for the better! We hope to see you soon!

November 22, 2024

Chase Bowen was absolutely amazing, courteous, knowledge, and very friendly. All staff members were very helpful friendly and the facility is spectacularly clean!!! More

by jeremy.d.sharp4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

Great experience Mr Woodham was very knowledgeable about our vehicle and made our purchase seem less More

by jamesdeandental
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Cowart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Woodham
Nov 21, 2024 -

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with Woodham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More

by vwgolfgti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aerial Cason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Cowart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maeghan Steeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Tzintzun
Nov 19, 2024 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2024

3rd vehicle bought from them. Always have to come back to do more paperwork this last time try to get us to sign to remove gap coverage and every other warranty on a brand new 202 More

by michaelhallmark42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moody Qattea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Stovall
Nov 15, 2024 -

Guntersville Chevrolet responded

Hi Michael, Thank you for taking the time to share your feedback with us. We are sorry for the recent miscommunications and we would like to make this right. Our team is reaching out to you by phone to discuss further with you. We hope to connect with you soon! Sincerely, Katie R.

November 07, 2024

CJ and Mr. Chase was very helpful and made our first purchase at the dealership a memorable one. They are a great team and would definitely recommend to anyone More

by caseymillersuchey0618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Cowart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 05, 2024

We drove from Decatur just to go visit this dealership. It's the best dealership around. My next car will come from them too. I want to say a shout out to David Scott and Case Bowen best sales men in town. More

by Jenodnile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

Great salesman. He was very helpful and responsive to questions. I will recommend this dealership in the future. More

by Demus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Guntersville Chevrolet responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
10
...