Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9
201 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

20 yrs, 10 mos

Languages Spoken

English English

4.9

201 Reviews

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201 Reviews of Kevin Russell

November 06, 2026

Dealership Rating
Employee Rating

Kevin always takes very good care of me and my vehicles. He’s friendly and informative about additional things that my vehicles may need in the future. He makes the whole process as painless as possible. He More

by Pattipat547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2026

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

November 01, 2026

Dealership Rating
Employee Rating

Great service. Awesome customer service. Kevin is always very friendly and keeps my truck maintenance on schedule. More

by darrellflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2026

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2026

Dealership Rating
Employee Rating

You will not find better service anywhere else! The careful consideration of my vehicle as well as my time was much appreciated. I will go anywhere Kevin is, but having him at such a conveniently l More

by c00k1e27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Guntersville Chevrolet responded

We're committed to changing the car-buying experience for the better! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2026

Dealership Rating
Employee Rating

We are very happy with the professional service. It's always a pleasure doing business with them. More

by Johnny or Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Jones

October 15, 2026

Dealership Rating
Employee Rating

Very pleased with service and the advisor. We had an ongoing problem they took the time and got it figured out. I am very pleased with this location and the people. More

by jenifer.gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Jones

Oct 17, 2026

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2026

Dealership Rating
Employee Rating

Had my jeep serviced. They greeted me very politely & took my jeep. Very clean, peaceful waiting area & restrooms. Came & did a check in with me & let me know that it More

by Sharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2026

Dealership Rating
Employee Rating

Best place I have ever been to for a service! They are very honest in what needs to be done, takes a video of them working on your car so you can see, very nice people! Best place I have ever bee More

by tiffanyipser
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Oct 09, 2026

Guntersville Chevrolet responded

We are so happy to read such a great review about Guntersville Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2026

Dealership Rating
Employee Rating

He did what I asked could not get my car to replicate the issue I was having but did tell me to call if I needed them. More

by watchley1111
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Sep 11, 2026

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

August 29, 2026

Dealership Rating
Employee Rating

This is why I chose to purchase my Chevy truck at Guntersville Chevrolet. Thursday I experienced a loud popping noise from the front of my truck. Turns out some type of upper ball joint Control Arm i More

by darrellflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Scott , Dave Daniels

Sep 19, 2026

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2026

Dealership Rating
Employee Rating

Kevin was very nice and helpful. The dealership was clean and all the people were cordial. The only issue I had, was I had to call to get an update on my vehicles repair. After I was More

by JOEISBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2026

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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