Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9
187 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

20 yrs, 7 mos

Languages Spoken

English English

4.9

187 Reviews

Write a Review

187 Reviews of Kevin Russell

August 17, 2026

Dealership Rating
Employee Rating

Friendly staff, professional, and very helpful throughout the entire process, they provided excellent customer service answered all my questions and made everything easy and stress-free. I would definitely r More

by Maggie.B.Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 16, 2026

Dealership Rating
Employee Rating

They have always treated me with respect and told me everything wrong with my car. More

by Winniedog01
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

August 04, 2026

Dealership Rating
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Guntersville Chevrolet Crew were super helpful and knowledgeable about the Chevy High Country. I traded in a 2025 GMC 1500 Denali and much more satisfied with the high country diesel. Been wanting a More

by minutemanbud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2026

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2026

Dealership Rating
Employee Rating

Kevin in service is Top Notch! Blake in Sales and Moody in Finance made my purchase quick and easy, they were very accommodating and mindful of my time. I have used Guntersville More

by drooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2026

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2026

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Employee Rating

Kevin gives top notch customer service at Guntersville Chevrolet!!. Above and beyound!! Deserves a raise!! More

by hogsooie317
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Maxfield, Ned Jones

Jul 31, 2026

Guntersville Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2026

Dealership Rating
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Everyone that I had contact with was very nice and the service was fast. No complaints! More

by amanda.weeks2770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Guntersville Chevrolet responded

We really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

July 11, 2026

Dealership Rating
Employee Rating

Great job. Always does what I need. I can trust them to do only what is needed. More

by Newcaron t
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jul 13, 2026

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Dealership Rating
Employee Rating

Did a great job on my truck in a quick timely mater. And they were very nice and professional. More

by paul55rig01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Jones

Jul 11, 2026

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2026

Dealership Rating
Employee Rating

Great. Easy and efficient. Everything explained well Quick to get me in and finished up. Explained everything well and felt personable. More

by chrisbrownuah
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jul 16, 2026

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

June 21, 2026

Dealership Rating
Employee Rating

My experience was amazing! They took great care of my truck and everyone was super friendly! I HIGHLY recommend the service department! More

by Justin Cloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Jones , Junior (Service Technician)

Jul 16, 2026

Guntersville Chevrolet responded

Justin, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

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