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Guntersville Chevrolet

Guntersville, AL

4.8
1,280 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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11982 US-431

Guntersville, AL

35976

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Showing 1,280 reviews

July 13, 2021

Very friendly and knowledgeable . Will definitely look forward to further business with Guntersville Chevrolet. Thanks to everyone who helped us find our next Chevrolet truck. More

by Hvac2567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hundley
Jul 15, 2021 -

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

July 10, 2021

The salesmen were very friendly. I felt they could have paid for the cargo cover. It would have cost them very little and they made several thousand on the sale More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Moss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Jonathan Pearson
Jul 13, 2021 -

Guntersville Chevrolet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 02, 2021

I appreciate the service department working with me. I had to be some where the morning I was scheduled to have my car serviced. They carried me and Brought my car back to me. Thanks Fred for a job well d More

by TERESALYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 01, 2021

Summer is the best. She deserves a big raise. Kindest person I've met in years. Just looking for a work van but got a Chevy PU after being a F@#d man for thirty years. More

by ISecure256
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer McGatha
Jul 06, 2021 -

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 30, 2021

Very helpful and friendly. Go above and beyond wheb dealing with customers More

by Ssg.dupree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2021

The service crew was kind and effective at their job. The service was completed even faster than was estimated. I am likely to return in the future when I need service again. More

by mooseejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2021

I have not used the service center and can not rate it. The sales staff of Skyler and Summer were outstanding. Best sales experience I have ever had buying a new vehicle. More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi, Skyler Bixby, Summer McGatha
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi there, thank you so much for your positive comments about Guntersville Chevrolet! We hope to see you soon!

June 27, 2021

Was told over phone they could do warranty work on our 2021 Bolt Ev, took off work on a Friday to see it through it's appointment only to be told when we arrived that they couldn't do warranty work on EVs More

by rcharam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Roberts
Jul 16, 2021 -

Guntersville Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. With the recent purchase of the dealership the training involved with EV vehicles takes time to complete. Our biggest concern is to ensure we have a qualified technician working on your vehicle so the repairs are done correctly. Unfortunately, we did not have a prepared technician at that time. Please call our General Manager, Bruce Moss, to review your experience as we would love to earn your business in the future - 256-582-5603.

June 26, 2021

Jason L . Is the best hands down! He treated me and my family so nice and like we were apart of his family . The extra touches of putting the covers over the car seats and steering wheel make me want to More

by Bambrit82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Jun 28, 2021 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2021

Clean, professional, good service. Easy to make and appointment and location is easy to find. More

by mayfeld3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Jun 25, 2021 -

Guntersville Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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