Guntersville Chevrolet - Service Center

They really do make you feel like family, quick service always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it takes the personal aspect away from it, but nothing the advisors can help. More

I requested the shuttle service when I made the appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late to work. When I was informed my vehicle was ready, I reminded them I needed a pickup shuttle. When I got off work, no one was there to pick me up, so I had to call again and waited for another 15 minutes before I was taken back to the dealership. This service is offered by the dealership and needs to be improved upon because I don’t have anyone close enough to take me and I don’t feel it is right to ask my coworkers. More

Craig & his team have made it their mission to keep me safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. More

Good folks Good folks to do business with Real accommodating friendly, fast has a thorough knowledge of the equipment accommodating friendly, fast has a thorough knowledge of the equipment More

Always treated me well. Been dealing with them for several years and everyone have been very attentive and helpful Been dealing with them for several years and everyone have been very attentive and helpful More

This was my first visit to the service department for an oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy about doing this additional service which I really appreciated. The dealership I have been using has always been aggressive about doing additional service work. My car was returned to me washed and clean on the inside as well. I look forward to doing all of my service work there in the future. More

This dealership has the best customer service and the quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate the wonderful customer service I got here. More

Ned was very friendly and knowledgeable about our car. He did a great job explaining everything we needed to have repaired. We will definitely be back for more service. Thank you He did a great job explaining everything we needed to have repaired. We will definitely be back for more service. Thank you More

Always professional and a place I trust with my vehicle. The only place I'll go for service. The only place I'll go for service. More

Ned was by far one of the best service managers I’ve ever encountered. His level of service and care is the main reason I will come back to this specific Chevy dealer for service and now for any future new/u encountered. His level of service and care is the main reason I will come back to this specific Chevy dealer for service and now for any future new/used car needs as well. AAA+++++++ More