Ned Jones
Ned Jones at Guntersville Chevrolet

Ned Jones

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.7
35 Reviews
4.7

35 Reviews

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35 Reviews of Ned Jones

July 24, 2026

Dealership Rating
Employee Rating

Blake was awesome! !!He help us buy our car and make the right decisions he was very knowledgeable he made our experience buying our car a life time memory More

by zwarren0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 08, 2026

Dealership Rating
Employee Rating

Did a great job on my truck in a quick timely mater. And they were very nice and professional. More

by paul55rig01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jul 11, 2026

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2026

Dealership Rating
Employee Rating

Logan was perfect everything he said he done perfect salesman he will get more business from me More

by carolynminkslide
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2026

Guntersville Chevrolet responded

We really appreciate your feedback! We hope you have a great day!

June 21, 2026

Dealership Rating
Employee Rating

My experience was amazing! They took great care of my truck and everyone was super friendly! I HIGHLY recommend the service department! More

by Justin Cloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell , Junior (Service Technician)

Jul 16, 2026

Guntersville Chevrolet responded

Justin, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

June 14, 2026

Dealership Rating
Employee Rating

The work is always solid. I was disappointed when I picked my truck up though and it had not been washed. In the past that was always done and it was a nice perk. More

by mattmcelroy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Jul 16, 2026

Guntersville Chevrolet responded

We really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

May 31, 2026

Dealership Rating
Employee Rating

Great all the way around! Last two vehicles bought there! Ford dealership had a lot of problems with! More

by TERUKOLIVESFORGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Guntersville Chevrolet responded

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2026

Dealership Rating
Employee Rating

Great service. Friendly and answered all questions. All other dealerships should use this one as role-model More

by 65post
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Moody Qattea

Jul 16, 2026

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

May 23, 2026

Dealership Rating
Employee Rating

Dealership lied to me at time of purchase of a pre-owned 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay More

by ethan6224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Moss, Jed Sparks, Joe Housel , Joe housel, Jed Sparks, Ned Jones, Bruce Moss

May 27, 2026

Guntersville Chevrolet responded

Hi Ethan, Thank you for taking the time to share your feedback with us. We are very sorry that you've been having issues with your F-150. We sincerely apologize for our misdiagnosis on the transmission. We do our very best to avoid mistakes, but we aren't perfect, and this is definitely a learning experience for our team. I understand that our General Manager, Bruce Moss, has been trying to reach you by phone and email, to see if there is anything we can do to make this right. Please give him a call back at your earliest convenience. Thank you again for reaching out. Sincerely, Katie R.

May 23, 2026

Dealership Rating
Employee Rating

They are very nice helpful and honest so for that I respect for what they do thank you More

by wallacemarbury991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell , Jonathan Ramirez

Jul 16, 2026

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

May 22, 2026

Dealership Rating
Employee Rating

Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was More

by ronburwell57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Russell , Jonathan Ramirez

Jul 16, 2026

Guntersville Chevrolet responded

I would like to get some more details about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (256) 787-3771 so we can work towards a resolution. We look forward to hearing from you.

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