Guntersville Chevrolet - Service Center

I have carried my truck multiple times for repairs and the problem was never fixed. I have also been in recently for an oil change and the oil filter was left so loose it leaked oil and the fender well wa the problem was never fixed. I have also been in recently for an oil change and the oil filter was left so loose it leaked oil and the fender well wasn't properly secured with fasteners after a fuel filter replacement. More

I bought my car in April and paid for a warranty. My check engine light comes on last week of November. My gaskets and seals on crank case are already wore out. Mind you I've had the car for 8 months My check engine light comes on last week of November. My gaskets and seals on crank case are already wore out. Mind you I've had the car for 8 months. It's a 2020 year model. They say they serviced it in February when I bought it. They want to say my warranty doesn't cover it and charge me around $2,000. Come on. I won't buy another from here that's for sure. More

Excellent service deptsrtment. Came and got truck, fixed it brought it back the very same day so i could make my trip Came and got truck, fixed it brought it back the very same day so i could make my trip More

The worst experience i have ever had buying a used car. 2021 with 48,000 miles Car came with issues and the dealer wanted me to pay for all repairs told me there was nothing wrong w/car. I have been to the 2021 with 48,000 miles Car came with issues and the dealer wanted me to pay for all repairs told me there was nothing wrong w/car. I have been to the shop 5 times now and 3 of those were visits at this dealers shop to "fix" the issues which then lead to them telling me the vehicle needs new parts but you have to pay for them out of your pocket mind you i only have had the vehicle for 1 month. now the new shop i took it to are telling me the rotors need to be replaced, it needs new tires and all to bring me to a grand total of $2,300 to fix it. Cant believe someone would be proud to sell a car like that. The hard earned money i do day to day for me to now spend more money out of my pocket to fix a car that shouldnt have any issues as i would assume the dealer "inspects" the vehicle to a T to make sure the customer is safe and is happy with spending almost 40k on a vehicle. will never recommend anyone here. More

Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More

Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More

Helpful , courteous , friendly and Prompt . Craig always does what he says and gets back with you in a timely manner . Craig always does what he says and gets back with you in a timely manner . More

I was a awesome experience but it is always an awesome experience at guntersville Chevrolet whether being serviced the vehicles or buying a vehicle experience at guntersville Chevrolet whether being serviced the vehicles or buying a vehicle More

Kevin does an excellent job. Always pleased when I am able to work with him. Always pleased when I am able to work with him. More

The dealer ship is good the salesmen are a little pushy but that goes with it the service is good but that goes with it the service is good More