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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
507 Reviews

507 Reviews of Guntersville Chevrolet - Service Center

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July 18, 2024

My glove compartment door want shut because they check the cabin filter and didn't put it back in the right way. They did not reset my oil gauge on my dash. More

by SHEILA_FROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Guntersville Chevrolet responded

Hi Sheila, Thank you for taking the time for sharing your feedback with us. We're sorry to hear of these issues with your recent service visit. I understand that these were solved before you left the dealership, but we want to again apologize for missing them and to assure you that we are working diligently on our internal processes so that this doesn't happen again. Thank you again for making us aware of the issues so that we could fix them as quickly as possible. Sincerely, Katie R.

July 12, 2024

Very nice and done quickly. Never have a problem . The guy took me to pick up my husband from the dr up the road. More

by Vickiegilbert89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We hope to see you soon!

July 12, 2024

Always the best service at Guntersville Chevrolet! So much knowledge from every department and every employee! More

by Honda97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aerial Cason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Guntersville Chevrolet and we hope to see you again.

July 05, 2024

Very professional, very clean dealership, very knowledgeable, went above asked service, very pleased. Will do business with again. More

by DBDVS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! we're committed to changing the car-buying experience for the better! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2024

Kevin was pleasant and explained what they found wrong with my air conditioning and it was fixed. Thank you! More

by Jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abbondanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2024

Service was completed in a timely fashion. Seat Protectors placed on seats to avoid them getting soiled. Nice Touch. More

by stevehoward0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

June 30, 2024

I am always pleased working with David. He is always going above and beyond to make sure I am always satisfied. More

by ANeSmith
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Guntersville Chevrolet responded

Anesmith, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2024

Just stoped in to get lub, oil, filter, truck serviced and checked over for any problems ! More

by Doc Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2024

Nice people, very courteous. Sometimes folks make mistakes because of inexperience. But the customer should be rewarded with great service. More

by FJHURTADO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Guntersville Chevrolet responded

Hi there, Thank you for taking the time to share your feedback. We are sorry to hear that your visit with us left you disappointed. Our Service Manager, Craig, has reached out to you and left a voicemail. He would like to discuss your visit further, and see how we can make this right. Thanks again for reaching out to us. We hope to talk to you soon! Sincerely, Katie R.

June 14, 2024

Friendly, professional and prompt service at a fair price in a clean and organized service department. More

by Jkirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Guntersville Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

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