Gunther Kia

Great service, communication, and overall experience. I brought my car in due to recalls on it. I was going out if town for 10 days. The service man, Ryan kept in contact with me before, during and after I brought my car in due to recalls on it. I was going out if town for 10 days. The service man, Ryan kept in contact with me before, during and after he performaned any work on my car. He explained in detail everything that was done and needed to be done, as well as what, if anything it would cost me. Overall a great experience. More

Good experience The process was very easy. The only down sides, we had to wait around a bit long plus there were a lot of hidden fees. We came in at one price point The process was very easy. The only down sides, we had to wait around a bit long plus there were a lot of hidden fees. We came in at one price point and it kept going up and up. More up front transparency would be appreciated. Overall I feel like we got a good deal, and at least the people were nice. It would just make more sense to advertise all of the extra costs in the first place. More

No pressure. Friendly. Thorough. I didn’t feel claustrophobic as soon as I walked in- no vultures. Everyone I dealt with was excellent! Nice showroom. Jasmin and Omar made the entire I didn’t feel claustrophobic as soon as I walked in- no vultures. Everyone I dealt with was excellent! Nice showroom. Jasmin and Omar made the entire process a breeze. More

no after-service care We came into Gunther for our 4th lease - we had originally wanted a Hybrid, but the Optima was not available and the Niro was too small for us - we de We came into Gunther for our 4th lease - we had originally wanted a Hybrid, but the Optima was not available and the Niro was too small for us - we decided on the Sportage, drove it and proceeded with 'the dance' regarding the lease price - WAY too much time was spent on agreeing on the price of the Road Hazard warranty- the salesperson, while polite and so on, was not particularly well informed as to the vehicle and its features - never was it mentioned that the vehicle lacked a CD played, due to them being 'archaic', and that we could use our phones and requisite apps which could be used via the usb cable - never mind the fact that we are both in our 60's and not into the use of apps in place of the many, many cd's we possess - next, we have the issue of the registration, which we were assured that we had when we left the dealership with the new vehicle(we did NOT have it) - after a couple of days, I called the dealer to obtain the new registration(they NEVER sent it) and I indicated my displeasure and asked it be sent via email - it took another WEEK to get this done(UNACCEPTABLE) just abysmal in terms of follow-up - bottom line: average experience with below-average after-the-sale care - caveat emptor... More

Regular maintenance My advisor was extremely knowledgable and helpful. He was thorough and ensured I was in and out of the dealership as quickly as possible and explaine My advisor was extremely knowledgable and helpful. He was thorough and ensured I was in and out of the dealership as quickly as possible and explained everything to me in great detail. More

Great service Bill is always great when I bring my car in for service. He has the shuttle ready for me to drop me off and pick me up once the car is done with servi Bill is always great when I bring my car in for service. He has the shuttle ready for me to drop me off and pick me up once the car is done with service. Always a pleasure to work with Bill. More

It was unbelievable fast , everybody work as a team with a c It was unbelievable fast , everybody work as a team with a Positive energy, they made sure I left the dealer with the car I wanted It was unbelievable fast , everybody work as a team with a Positive energy, they made sure I left the dealer with the car I wanted More

A wonderful experience! My experience with Gunther Kia was an amazing one. After visiting several other dealerships, I visited Gunther Kia and was greeted by Walid Wanna who My experience with Gunther Kia was an amazing one. After visiting several other dealerships, I visited Gunther Kia and was greeted by Walid Wanna who turned out to be an amazing sales agent. He was patient, knowledgeable and honest throughout the entire buying process. I ended up purchasing a 2016 Kia Optima. I am very happy with my purchase. General Manager Josh and Finance Manager Alex were very courteous and friendly as well. I would highly recommend Gunther Kia. It is a dealership that provides optimal customer service, care and support. Thank you Walid, Josh and Alex! More

Gunther Kia continues to Excel I just signed my 3rd Lease with Gunther KIA in Fort Lauderdale Sales agent Issac Smith has guided me thru all three. His style is smooth and profess I just signed my 3rd Lease with Gunther KIA in Fort Lauderdale Sales agent Issac Smith has guided me thru all three. His style is smooth and professional and he always follows up and stay in touch. My last Kia was the Optima. I didn’t have one problem and the free service was great. Issac steered me to the KIa Niro this time. A hybrid that I expect will save me a lot on fuel. Thank You Gunther Kia and Issac Smith More

Good Experience Maylene kept in touch with me via email before I ever set foot in the dealership. She was friendly and very helpful. I had other salespeople I could Maylene kept in touch with me via email before I ever set foot in the dealership. She was friendly and very helpful. I had other salespeople I could have went with however once we came to terms I prefer to make the deal with a salesperson that has a good personality and she certainly has that. More