Gunther Kia

Fast service I got my car back after service before the time I was offered. No complications, it was made really easy for the customer. Great job! I got my car back after service before the time I was offered. No complications, it was made really easy for the customer. Great job! More

READ AND QUESTION EVERY CHARGE I went to Gunther because they had the car I wanted. The car was reasonably priced compared to other comparables online but Gunther didn't budge on th I went to Gunther because they had the car I wanted. The car was reasonably priced compared to other comparables online but Gunther didn't budge on the internet price or their add-ons like predelivery service charge of $899 and the electronic registration filing fee of $299. Most informed consumers know that is mostly profit add-ons the dealer puts there to add to their pocket. Those are negotiable too!! That's on me for agreeing to those bogus charges. Anyway, good quality car was sold to me by Max Mettlach, the salesperson. He was good...no problem there..The problem was Pablo Villaverde, the Finance Manager who handled my financial paperwork. Turns out a few days later I found some wrong and illegitimate charges on my financial charge sheet..I blame Pablo because he is the man that put the numbers on the sheet. Also, Pablo would not call me back either. I wanted to talk to him because I had a few questions about the sales contract but he apparently refused to contact me back. The suspect charges on the buyer's agreement were the Lead Acid Battery Fee of $1.50, the new tire fee ($1.00) $5.00 tota) l and the Lemon Law charge of $2.00. BUYER BEWARE!!!The last two charges are clearly stated on their charge sheet that they are for A NEW CAR!!! I bought a used car!!!. Alex Barbosa. the Finance Director, did finally pick up the phone a few days ago and shed some light on the problem from his financial end but it is an incomplete answer. Alex as the director needs to do more tng with his managers in this default mistake. Potentially thousands of buyers could be ripped off! It's not much money to each buyer but added up results in a large unjust amount to the dealership. Alex said he would pass the message on to Mr. Clinton, the General Sales Mgr.. Mr Clinton did respond to me and quickly refunded those charges to me. He stated that the computer defaults or automatically puts those charges on there and no harm intended. I want to believe that but who knows for sure..Anyway I blame Pablo the finance man who did the charge sheet for not catching that. And of course I blame myself for not examining every charge on the sheet. Pls fix the mistake.Mistakes do happen..there was only one perfect person who live ..Jesus, and he was unjustly hung on a cross. More

Great I was very excited to buy a car. I was helped by awesome people. They took their time and help get what I wanted. A+ I was very excited to buy a car. I was helped by awesome people. They took their time and help get what I wanted. A+ More

We leased KIA Sportage from Gunther Kia Salesman Mr.Walid Wanna call us, arranged appointment, met us, listened to our needs and suggested two models of Kia. After test drive of both models Salesman Mr.Walid Wanna call us, arranged appointment, met us, listened to our needs and suggested two models of Kia. After test drive of both models we inclined to lease Sportage. Mr. Wanna explained to us all fitures of the car, helped with price negotiation. He was with us till we left the dealership. He call us next day asking about our first experience. In all we are glad Mr. Wanna was our salesman and we recommend him to anyone. Ella and David Leybovich More

Ryan is really nice Two stars only because Ryan earned them all on his own. He’s very patient, nice, and informative. Everyone else ruins this review for him. I waited 4 Two stars only because Ryan earned them all on his own. He’s very patient, nice, and informative. Everyone else ruins this review for him. I waited 4.5 hours for an oil change and a bulb change on a headlight. Inexcusable. Sorry, I can’t do that again. More

Reviews Ryan came through again. All items addressed and completed. Don't lose this man. He's an asset. First purchase from Gunther was in 1980. Total amoun Ryan came through again. All items addressed and completed. Don't lose this man. He's an asset. First purchase from Gunther was in 1980. Total amount of vehicles from Gunther is 5. I'm sure more to come. More

Service appointment My recent service appointment was easy and efficient. Got my car when promised and even got a rental while my car was there. Service advisor Constan My recent service appointment was easy and efficient. Got my car when promised and even got a rental while my car was there. Service advisor Constantine was courteous and helpful. More

Mitchell was Awesome Great experience start to finish. MItchell is truly an asset to your team!!!! From the first phone call to your dealership, to our visit, and our pu Great experience start to finish. MItchell is truly an asset to your team!!!! From the first phone call to your dealership, to our visit, and our purchase of a vehicle, he was flawless with his service. Thanks, Mitchell. More

They raised the bar when it comes to customer service My husband and I both purchased vehicles last week at Gunther Kia . Shiva was our salesman. From the moment I told him what our wishes were, he made My husband and I both purchased vehicles last week at Gunther Kia . Shiva was our salesman. From the moment I told him what our wishes were, he made it his mission to make it happen, and that he did.. We walked out happy customers with not one but two brand new vehicles for roughly around the same price I was paying for my one older car. When it came to closing the deal and signing the paperwork, Alex in financing went above and beyond to work with us to make the cost and financing plan doable for us. We had some concerns, and he met and overcame each and every one of them to make us happy and comfortable moving forward. We are and will continue to be loyal and happy Kia customers. In the market for a new car? Go see our friends Shiva and Alex at Gunther Kia.You won’t be disappointed !l Thank you so much Shiva and Alex! We are thrilled with our new cars, and you guys made it possible!!We’ll be back for sure! Sincerely , Robert and Kimberly Diehl More

Proessional & Personable Ms. Jasmin Small was extremely professional, compassionate and motivated to ensure my wife and I were comfortable with our purchase. (2019 VW Beetle) Ms. Jasmin Small was extremely professional, compassionate and motivated to ensure my wife and I were comfortable with our purchase. (2019 VW Beetle) We requested (3) three vehicles for test driving and all were available by Jasmin upon our arrival, with a complete detail of each. Jasmin's pleasant personality and personable approach to our concerns, provided a stress free and enjoyable experience. K & L Wash More