
Gunther Kia
Fort Lauderdale, FL
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VERY NICE ATMOSPHERE IF YOU HAVE TO WAIT Since I had to wait for my vehicle, I was able to bring my laptop and work in a private and clean environment. There are separate workstations with th Since I had to wait for my vehicle, I was able to bring my laptop and work in a private and clean environment. There are separate workstations with their own electrical outlets that gives you privacy. There is a free coffee station and free snacks. It is clean and comfortable. My service rep kept in touch on a regular basis to keep me updated on the servicing of my vehicle. More
Lease experience Dealership was very conscience of the time they were taking to get all the paper signed All the people were very efficient and able to answer all my Dealership was very conscience of the time they were taking to get all the paper signed All the people were very efficient and able to answer all my questions that I needed answered. And on the walk-through of my car Mitch explained how everything worked and made sure I understood it More
never again After being pre-approved we spent over 3+hrs setting up a lease. Taylor was disorganized, late for appointment. I am still sending him information he After being pre-approved we spent over 3+hrs setting up a lease. Taylor was disorganized, late for appointment. I am still sending him information he should have asked for when we were there. Car mats that we paid for were not installed in car when it was given to us.3 yr maint was not explained to us it was oil changes only, which is lame. Still sending finance guy info that he should have asked for. Very disappointed with customer service, or should I say lack of customer service. @ the end of my lease I will be going to a different dealership for another vehicle. Will not waste any more time @ yours. I've found deception as far as 3yr maint included. I can change oil. Very disappointed.... I live in MA and was down to get a car and check on renovations to a condo I bought, will b spending 6 mos in fla and 6 mos in MA. Did not to waste time getting a car, all taylor did was waste time. Couldn't find him some of the time Bye More
EXCELLENT SERVICE EXCELLENT SERVICE, Taylor Otwell was on top of everything and he made sure the transaction went smoothly. Taylor helped my son-in-law with the purchas EXCELLENT SERVICE, Taylor Otwell was on top of everything and he made sure the transaction went smoothly. Taylor helped my son-in-law with the purchase of his car, so I knew I was in the best hands possible. If it was possible, I would give Gunther Kia Fort Plantation, 6 out of 5 stars. Taylor thanks for going above and beyond in making the leasing/purchasing, financing and the servicing of our vehicle as informative, smooth and comfortable as possible. Taylor you were awesome and we certainly love our new ride. Many Blessings to You! More
Excellent Sales with Kenny Kenny was a dream to work with and helped me select the Kia Soul that was right for me. He knows his cars and I don't. Because his experience in sal Kenny was a dream to work with and helped me select the Kia Soul that was right for me. He knows his cars and I don't. Because his experience in sales was preceded by long-term experience in the Service department, his knowledge can be trusted. He was frank, honest and personable. Kenny steered me toward a great used can - a 2018 Soul - that I love. He was no pressure which is the right button for me. TRUST Kenny to help you too. More
Great service center that makes waiting for your car a relaxing experience. They keep my Kia running and remind me about preventive maintenance. Strongly recommend center that makes waiting for your car a relaxing experience. They keep my Kia running and remind me about preventive maintenance. Strongly recommend Gunther Kia! More
Getting my New Telluride KIA has produced a great Car with the Telluride, I was sold on getting one and Gunther allowed me to order one and it was just a matter of waiting 5 w KIA has produced a great Car with the Telluride, I was sold on getting one and Gunther allowed me to order one and it was just a matter of waiting 5 weeks for delivery. The sales process was easy, courteous and very professional thanks to Trevor in Internet sales and Mitchell Trotmann an awesome Sales Associate. I liked the facilities . at the Dealership and up to the moment of the day of finally signing for my Lease and driving off with my new Telluride everything had been a 5 five Star Optimum experience, that is when everything changed. I was taken to the office of the finance person (Alex) who was Rude, Unprofessional, and we were for an instant walking out with no deal. He was trying to raise the price, constantly threatening with 'we will not sell you the car unless....' There is just no need for this kind of unpleasantries in what would have been the perfect car buying experience More
Excellent sales and Jasmine went above and beyond Jasmin was excellent. She went above and beyond to help make the sale and she also helped us to expedite the paperwork once we agreed on a deal becau Jasmin was excellent. She went above and beyond to help make the sale and she also helped us to expedite the paperwork once we agreed on a deal because the financing department was either backed up or took way too long. If you need any vehicle on the Gunther property I recommend you see Jasmin. More
Wonderful Service From my 1st experience from buying my 1st Kia the customer service is wonderful coming from a Toyota I love my car. Taylor is awsome From my 1st experience from buying my 1st Kia the customer service is wonderful coming from a Toyota I love my car. Taylor is awsome More
Great Service from Ryan!! Top notch!! I have lived in 5 states in my life and had come accustomed to at best poor or lack luster service in Florida .Ryan is great. The best service In have I have lived in 5 states in my life and had come accustomed to at best poor or lack luster service in Florida .Ryan is great. The best service In have ever had!! More