
Gunther Kia
Fort Lauderdale, FL
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I just went to deliver a check from State Farm we went to this location to bring a check from State Farm and Mr Alex Barbosa was very professional and caring, My Volvo was repaired in this location we went to this location to bring a check from State Farm and Mr Alex Barbosa was very professional and caring, My Volvo was repaired in this location but I bought it in Gunter Deerfield Beach ,after an accident I had due to a malfunctioning of safety system affecting the engine to work properly, no matter Volvo says the car was working perfectly I was in the accident and I know it was not. I have been a long client with Volvo but after I finish this lease I will look for another brand. I was not treated fairly. Since we started the lease with the preceding car we only had surprises, they have not been solved until this moment , I think Volvo in Deerfield beach needs to improve customer service. More
Great service as always I gave my car to Bill for service. I was issued a shuttle to and from work. My car was delivered to me by Bill personally and explained what I needed I gave my car to Bill for service. I was issued a shuttle to and from work. My car was delivered to me by Bill personally and explained what I needed on my next service. If you ever need to get service done at Gunther Kia is highly suggest going to Bill. More
Service was just ok Ok so this is the second time in a row I get my oil change and tires rotated and the techs forget to reset the oil life and tire rotation on the dash, Ok so this is the second time in a row I get my oil change and tires rotated and the techs forget to reset the oil life and tire rotation on the dash, I don’t think I have to do this myself. Also I had early spot of 7:30 and didn’t get out until 9pm that is a long wait for just an oil change More
Evangelos, thank you!!!! Everyone knows walking into a dealership and going through a car-buying process is not always the best experience, from long waits to unfriendly sales Everyone knows walking into a dealership and going through a car-buying process is not always the best experience, from long waits to unfriendly sales folks and shady tricks, you don't know what you're going to get until you walk in through the door. Happy to say this was one of the good experiences, thanks mostly to Evangelos who walked us through the whole process and was a straight shooter from the start. I walked in with my son, and we both walked out happy with my son's new car. I can't thank Evangelos enough. I was happy enough to return two weeks later and purchased a second car, same great experience. Thanks to the Gunther team, you earned my repeat business. More
Excellent service on a recall issue. No questions just did the necessary work to correct a bad situation. Service Maylene was a pleasure to deal with. Explained everything before work wa No questions just did the necessary work to correct a bad situation. Service Maylene was a pleasure to deal with. Explained everything before work was done and answered all questions. More
Accommodating to be cool I appreciate The Gunther Kia team for supplying me with transportation while they fix my cooling problem with my car. It was a smooth transition. I appreciate The Gunther Kia team for supplying me with transportation while they fix my cooling problem with my car. It was a smooth transition. More
Ok experience The experience was ok, they were nice and professional but would help with the price also the car wasn’t a perfect as they mention for been inspected The experience was ok, they were nice and professional but would help with the price also the car wasn’t a perfect as they mention for been inspected on site, the engine mounts need replacement and there is a clicking noice coming from the engine. Also it’s been 30 days and still no tag. Call the tag agency and nothing has been filed for the tag. More
Poor disclosure, not transparent Asked for all-in quote for used Kia, and upon review, noticed line item for tag/title cost to be substantially high. I asked 3 different members of t Asked for all-in quote for used Kia, and upon review, noticed line item for tag/title cost to be substantially high. I asked 3 different members of the sales team (salesman, sales manager, and finance director) for an explanation and received 3 different responses - none of reach corresponded with the truth which was discovered in the closing documents at closing. I find this practice to be borderline fraud, if not outright. At the bare least, it's poor ethical and disclosure practices which is intended to keep the consumer in the dark until the last possible moment. I plan to bring my concerns to the state of Florida & DMV, the FTC and NADA if this review yields no action from the dealer to reverse practices. More
Great Customer Service Bought a car from Taylor at Gunther Kia. He was great. Very accomodating and helpful and made the process go smoothly. Alex from finance was amazing!! Bought a car from Taylor at Gunther Kia. He was great. Very accomodating and helpful and made the process go smoothly. Alex from finance was amazing!!! I can honestly say they bring the human touch back to car buying. More
Love my new Telluride Love my new ride. Jasmin was extremely helpful. Car was ready for test drive when I got there. Was able to get the financing terms I was seeking Love my new ride. Jasmin was extremely helpful. Car was ready for test drive when I got there. Was able to get the financing terms I was seeking More