
Gunther Kia
Fort Lauderdale, FL
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Great Customer service Always a pleasure doing business. The staff and ambiance of the facility is very inviting and friendly. Multiple cars through out my family from Gunth Always a pleasure doing business. The staff and ambiance of the facility is very inviting and friendly. Multiple cars through out my family from Gunther. They go out out of their way to show how much they appreciate your business. More
Oil Change The staff at Gunther Kia is always looking out for me. I am greeted as soon as I drive up and they check on me throughout the time I am there and let The staff at Gunther Kia is always looking out for me. I am greeted as soon as I drive up and they check on me throughout the time I am there and let me know how long it will be. Very professional! More
Friendly and fast, but didn't complete everything We had our 2018 Optima in for its 3rd regular maintenance recently. As with our first two visits, the process was fast and easy with friendly service We had our 2018 Optima in for its 3rd regular maintenance recently. As with our first two visits, the process was fast and easy with friendly service staff. But a few days after our visit, the tire pressure warning light came on. I figured we had picked up a nail, but when I checked all four tires had only 27 pounds of pressure, when they are supposed to be inflated to 34. Clearly the tech simply didn't check and fill the tires. Not really a big deal, but ... now I'm wondering if any other services were missed. Did they actually rotate the tires? I have no way to know. More
Very professional and pleasant experience Everyone was knowledgable and pleasant to deal with. The service was completed on time and actually had an unexpected battery replacement which happe Everyone was knowledgable and pleasant to deal with. The service was completed on time and actually had an unexpected battery replacement which happened to be under warranty. More
Easy and simple Came in because I had a few concerns with my 2018 Kia optima and I live in the neighborhood by the dealership so I dropped my car off. they called me Came in because I had a few concerns with my 2018 Kia optima and I live in the neighborhood by the dealership so I dropped my car off. they called me during the progress “we have your car we see this is wrong so far if we notice anything else major will give you a call otherwise and that will call you when your car is ready” i said OK they called me when my car was ready. I picked it up easy Peezy More
was very pleased with customer service Recent issues with service on my CPO Kia Optima after owning this vehicle for barely six months, on my routine service for an oil change the Mechanic Recent issues with service on my CPO Kia Optima after owning this vehicle for barely six months, on my routine service for an oil change the Mechanic informs the service representative that the engine is filled with sludge and needs to be replaced with a new engine and the Kia Motors corp was not going to honor the warranty stating faulty maintenance on part of the owner, The service manager and the Manager of Kia motors worked it out and agreed that they would take care of all the issues at their cost, I am very PLEASED with the outcome of this issue and with the customer service i received from Gunther Motors. More
New Car Purchase Needed a new car. Mr. Gunther put me in touch with Jasmin (sales) and she was the BEST. Everything was done prior to me entering the dealership. By Needed a new car. Mr. Gunther put me in touch with Jasmin (sales) and she was the BEST. Everything was done prior to me entering the dealership. By far the EASIEST and most PLEASANT experience that I have ever had while buying a car. I would recommend Jasmin to anyone who needs a new car. Moving to finance, Pablo was incredibly fast, funny, nice and kept us engaged the whole time while signing documents. Nothing but 10/10 for his handling of this part. More
Exceptional service Jasmin is an exceptional sales consultant, she spent 4+ hours with my son and I going over quotes & features, and test driving. She was patient and pr Jasmin is an exceptional sales consultant, she spent 4+ hours with my son and I going over quotes & features, and test driving. She was patient and professional. Alex at the finance department was great as well. He went over terms and conditions thoroughly and made some recommendations on some added features, which we found value. My son’s 1st car buying experience was very pleasant. More
Great car-buying experience here! Outstanding Service I had a wonderful experience here with Alvaro and Pablo. I came in from a listing online and new what I wanted. Alvaro was incredibly helpful and effi I had a wonderful experience here with Alvaro and Pablo. I came in from a listing online and new what I wanted. Alvaro was incredibly helpful and efficient in preparing the paper work and getting me set up with financing and insurance. He was also great company while we waited on the bank and the agent. I knew early on that I was in good hands. This became even more apparent once I was passed off to Pablo to close the financing. He graciously worked extra to bundle the payment terms and warranty to my preference. I drove off the lot ecstatic about my purchase and the quality of service, not to mention a great/affordable vehicle in mint condition. THANK YOU! More
Gunther Kia Jasmin Small, our salesperson, greeted us before we walked through the door of the Gunther Kia dealership. She was polite, professional and knowledgea Jasmin Small, our salesperson, greeted us before we walked through the door of the Gunther Kia dealership. She was polite, professional and knowledgeable throughout our car buying experience. She went above and beyond to get us the deal we wanted. The Gunther Kia showroom was very nice and we were treated well by everyone. More