Gunther Kia

Quick and Easy Vehicle Purchase! Dallas did a great job of listening to my needs and delivering a vehicle that is perfect for my family. Everything went very smoothly and I was able t Dallas did a great job of listening to my needs and delivering a vehicle that is perfect for my family. Everything went very smoothly and I was able to take delivery just a couple of hours after my arrival. He helped me make sure I had all of my belongings from my other vehicles well. He was professional and very personable. I would highly recommend visiting Dallas at Gunther Kia! More

Friendly and fast, but didn't complete everything We had our 2018 Optima in for its 3rd regular maintenance recently. As with our first two visits, the process was fast and easy with friendly service We had our 2018 Optima in for its 3rd regular maintenance recently. As with our first two visits, the process was fast and easy with friendly service staff. But a few days after our visit, the tire pressure warning light came on. I figured we had picked up a nail, but when I checked all four tires had only 27 pounds of pressure, when they are supposed to be inflated to 34. Clearly the tech simply didn't check and fill the tires. Not really a big deal, but ... now I'm wondering if any other services were missed. Did they actually rotate the tires? I have no way to know. More

Very professional and pleasant experience Everyone was knowledgable and pleasant to deal with. The service was completed on time and actually had an unexpected battery replacement which happe Everyone was knowledgable and pleasant to deal with. The service was completed on time and actually had an unexpected battery replacement which happened to be under warranty. More

Great Customer service Always a pleasure doing business. The staff and ambiance of the facility is very inviting and friendly. Multiple cars through out my family from Gunth Always a pleasure doing business. The staff and ambiance of the facility is very inviting and friendly. Multiple cars through out my family from Gunther. They go out out of their way to show how much they appreciate your business. More

Oil Change The staff at Gunther Kia is always looking out for me. I am greeted as soon as I drive up and they check on me throughout the time I am there and let The staff at Gunther Kia is always looking out for me. I am greeted as soon as I drive up and they check on me throughout the time I am there and let me know how long it will be. Very professional! More

Wonderful customer service Waiting room nice and clean They gave you coffee soda chips they I was free when it came to the customer service personnel all levels wonderful took c Waiting room nice and clean They gave you coffee soda chips they I was free when it came to the customer service personnel all levels wonderful took care of me let me know what was going on with my vehicle how long I had to wait even when it was finished they went to pick my car up and drove it to wash my car everything there was wonderful More

Easy and simple Came in because I had a few concerns with my 2018 Kia optima and I live in the neighborhood by the dealership so I dropped my car off. they called me Came in because I had a few concerns with my 2018 Kia optima and I live in the neighborhood by the dealership so I dropped my car off. they called me during the progress “we have your car we see this is wrong so far if we notice anything else major will give you a call otherwise and that will call you when your car is ready” i said OK they called me when my car was ready. I picked it up easy Peezy More

New Car Purchase Needed a new car. Mr. Gunther put me in touch with Jasmin (sales) and she was the BEST. Everything was done prior to me entering the dealership. By Needed a new car. Mr. Gunther put me in touch with Jasmin (sales) and she was the BEST. Everything was done prior to me entering the dealership. By far the EASIEST and most PLEASANT experience that I have ever had while buying a car. I would recommend Jasmin to anyone who needs a new car. Moving to finance, Pablo was incredibly fast, funny, nice and kept us engaged the whole time while signing documents. Nothing but 10/10 for his handling of this part. More

was very pleased with customer service Recent issues with service on my CPO Kia Optima after owning this vehicle for barely six months, on my routine service for an oil change the Mechanic Recent issues with service on my CPO Kia Optima after owning this vehicle for barely six months, on my routine service for an oil change the Mechanic informs the service representative that the engine is filled with sludge and needs to be replaced with a new engine and the Kia Motors corp was not going to honor the warranty stating faulty maintenance on part of the owner, The service manager and the Manager of Kia motors worked it out and agreed that they would take care of all the issues at their cost, I am very PLEASED with the outcome of this issue and with the customer service i received from Gunther Motors. More

Exceptional service Jasmin is an exceptional sales consultant, she spent 4+ hours with my son and I going over quotes & features, and test driving. She was patient and pr Jasmin is an exceptional sales consultant, she spent 4+ hours with my son and I going over quotes & features, and test driving. She was patient and professional. Alex at the finance department was great as well. He went over terms and conditions thoroughly and made some recommendations on some added features, which we found value. My son’s 1st car buying experience was very pleasant. More