Gunther Kia

Unprofessional service Service Writer did not check voice mail, receptionist did not advise Service Writer left for the day and Tech tried scare tacit of vehicle being dange Service Writer did not check voice mail, receptionist did not advise Service Writer left for the day and Tech tried scare tacit of vehicle being dangerous to drive for an issue that has nothing to do with drive ability. More

Great service Always accommodating, friendly, get car back when promised!! Staff is great, service center is nice and comfortable, Easy to get in and out. Love the Always accommodating, friendly, get car back when promised!! Staff is great, service center is nice and comfortable, Easy to get in and out. Love the car washes!! More

Excellent presentation Hermiz Fetyou was most pleasant and informative as an agent . Within 2 weeks I leased an Optima EX for myself and a Sorento EX V6 for my wife , whose Hermiz Fetyou was most pleasant and informative as an agent . Within 2 weeks I leased an Optima EX for myself and a Sorento EX V6 for my wife , whose lease was due , as well . A great experience at this dealership with Hermiz and all involved More

Will be the third time for the same repair within a week There is no quality control of the repair quality, nobody looks in depth on what is wrong. Today is Saturday and I need to go back on Monday for the r There is no quality control of the repair quality, nobody looks in depth on what is wrong. Today is Saturday and I need to go back on Monday for the repair again and now for the third time. The same problem: I am in Miami, the temperature displayed is 32 F, the heater is working instead of air conditioner. Can't drive the car. There is nobody who can take of the problem. This is a new car and problem started after the the first required maintenance. The quality of work is below of anything possible. More

Keep you informed what's going on Very nice keeps you informed what's going on with your car I like that complimentary coffee good and also complimentary car wash could put a little Ar Very nice keeps you informed what's going on with your car I like that complimentary coffee good and also complimentary car wash could put a little Armor All on tires though lol More

Great dealer Best car dealer in town top service, good price, excelent facility the right environment for servicing my car, sales guys are well trained and find al Best car dealer in town top service, good price, excelent facility the right environment for servicing my car, sales guys are well trained and find always the correct answer. The pricing was fair fast and easy to make the deal More

Fast service Showee up first thing in the morning and had my vehicle taken in for service immediately. Ryan came out frequently to update me on what was going on w Showee up first thing in the morning and had my vehicle taken in for service immediately. Ryan came out frequently to update me on what was going on with my car and an updated timeline for completion. Great group of service techs! More

ALWAYS THE BEST Very happy always great service and everyone courteous and helpful I will always return for service here, feel relax and allow to wait or ride ho Very happy always great service and everyone courteous and helpful I will always return for service here, feel relax and allow to wait or ride home More

OUTSTANDING SALESMAN I just recently bought a used 2015 Kia Soul from Gunther Kia in FTL. My salesman was Garfield Simpson. The best way to describe my experience with him I just recently bought a used 2015 Kia Soul from Gunther Kia in FTL. My salesman was Garfield Simpson. The best way to describe my experience with him is "It was like buying a car from a close relative or family member" I was not an easy sell by any means, I really ran him through the ringer. He was always above and beyond patient, kind, professional and courteous. I shopped at other places and NOBODY gave me the kind of personal assistance that Garfield did! I can honestly say that had it not been for his overall interactions I would probably still be shopping. I could tell that he treats ALL of his customers this way, not just me. if you want an EXTREMELY HONEST car buying experience, GO SEE GARFIELD at Gunther Kia. I ABSOLUTELY LOVE my new/used car! I am sure I will be driving this very reliable, low maintenance vehicle proudly for many years to come. In closing I have to include the Sales Mgr. Jason Shirley and even the Finance Mgr. Pablo Villaverde, both were polite, friendly, and very helpfull in making this experience what it was... AWESOME! More

Buying My Leased Car I leased my Soul from Phil Smith Kia, but since their customer service and sales department is horrible, I switched to Gunther. I originally dealt wit I leased my Soul from Phil Smith Kia, but since their customer service and sales department is horrible, I switched to Gunther. I originally dealt with Bill, who was fantastic, my second advisor was Eliran and he was just as great! Then when I bought out my leased car Taylor was very helpful as well. More