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Gunther Kia

Fort Lauderdale, FL

3.9
1,960 Reviews
Gunther Motor Company of Plantation, Inc. has been owned and operated by the Gunther Family since 1967. Over nearly 50 years they have won the loyalty of thousands of customers with their great service and fair prices. Over the past decade, Gunther Kia grew so greatly that they built a brand new facility from the ground up. This new location is America's largest Kia dealer, totaling nearly a half-million ...
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1900 South State Road 7

Fort Lauderdale, FL

33317

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Showing 1,960 reviews

November 01, 2018

have a nice time Well Jasmin Small did a very good job and Pablo Villaverde did an excellent paper work and was a good help,thank you both for representing Gunther the More

by CARLOSFQUEVEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Stokes, Pablo Villaverde, Jasmin Small
Nov 01, 2018 -

Gunther Kia responded

Carlos, we are proud to see that both Jasmin and Pablo we're able to represent Gunther through their efforts to provide you with an excellent car buying and paperwork process. We appreciate your review and sharing what a nice time you had with our team at Gunther Kia.

November 01, 2018

New lease Just leased my second car with Jasmine Small and I couldn’t be happier. She took care of everything. She’s always a pleasure to deal with. Will be ba More

by Vwgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmin Small
Nov 01, 2018 -

Gunther Kia responded

VWGirl, congratulations on your new lease with Jasmin and the pleasurable purchasing experience she supplied to you. We look forward to assisting you in the future and thank you for choosing Gunther Kia.

October 31, 2018

My sales guy Garfield was amazing Where another sales person discarded us because of the amount we wanted to pay for a certain car, Garfield took us seriously and found us what we want More

by Lisakc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson, Pablo Villaverde
Oct 31, 2018 -

Gunther Kia responded

Lisa, it is amazing to hear that Garfield was able to work with you to find two vehicle's that were the right fit for your needs and budget. Your satisfaction is of great importance to us and we couldn't be happier to receive your praise for our ability to make it possible. Thank you for your review and sharing your car-buying experience with Gunther Kia.

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October 29, 2018

Great Job Appt for 7:45am. Arrived at 7am. Rep took my info and car keys at 7:20. Vehicle was taken to service at 7:45am. Service was completed by 9am when I More

by OTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stultz
Oct 29, 2018 -

Gunther Kia responded

Otto, your experience with our service department sounds like it was conveniently delivered to you in a timely manner. Thank you for sharing your visit with others and providing us with your review.

October 29, 2018

Great Service with an Appointment I received great service for my KIA NIRO Hybrid. I made an appointment and then sent me an email to add it to my calendar. I was able to get the time More

by ROBIN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heredia, Alan Slakman
Oct 29, 2018 -

Gunther Kia responded

Robin, your appointment setting process and your visit to our dealership's service center sounds like it went smooth and easy. Your vehicle was in-and-out of service in a little over an hour, during which you got to enjoy yourself with the amenities we offer in our lounge. We appreciate you for your sharing what a great expereince your service advisor Joe gave you and we thank you for your review.

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October 27, 2018

Not sure They had to get manager involved to help after 3 months of trying to get car bought from a lease yes 3 MONTHS!! I would not trust them. After they More

by JUSTPITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasmin Small, Brian Quach
Oct 25, 2018 -

Gunther Kia responded

Justin, we have been in constant communication with you during the assistance of your mother's leasing process which started in August. Due to the fact that you live in NewYork and Marilyn (your mother) lives in Delray Beach, we have been assisting you remotely to the best of our abilities. This includes collecting driver's license, odometer information, registration, etc. We would like to address some of the delays that took place within the transaction starting with the odometer. The initial odometer reading that Jasmin was verbally provided with by you did not match up with the number that was last reported when she checked the latest odometer reading with CarFax. It was actually higher which is why we had to recollect the vehicles most up to date odometer reading. In addition, most of the photos (which we have on file) that you had submitted to us were difficult to read. You also were adamant about financing through BOA and requested to finance through your own branch. This resulted in little to no communication between us and BOA up until earlier this month. You had also insisted on forwarding us the messages from BOA as opposed to allowing us to directly be in contact with BOA. According to our phone call on 10/10/2018, which is recorded within our CRM (Customer Relation Management system), you had finally allowed us to get in touch with BOA by forwarding us the e-mail addresses. That very day, we e-mailed the rep at BOA twice and received no response. The following day, we had come to terms with you and you agreed to move forward with financing through us. Once we got you approved, we verbally communicated what the payments would be with the gap that you agreed. We were also able to achieve an even lower rate, ultimately dropping your payments lower than what you expected. All of our communication with you and BOA is recorded through our CRM as well as documented through emails. We are confused as to what went wrong since it is from our understanding that you were pleased with the transaction. Nonetheless, if you would like to call our dealership and address your concerns with someone in management, we would love the opportunity to do so.

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October 27, 2018

Jasmin helped me to find a CD player adapter. While I consider myself a high tech person, there are some things that I still use a CD for. Jasmin helped me to find a CD adapter and I shared this More

by Alicia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Burgos, Jasmin Small
Oct 29, 2018 -

Gunther Kia responded

Alicia, no matter how big or small, our team always welcomes the opportunity to fulfill our customer's needs or requests. Jasmin will be very happy to hear that you were able to share what you learned about your vehicle's CD adapter with your sales director. Thank you for your review and allowing us to help!

October 27, 2018

Fantastic The sales rep & sales manager were great to deal with . vehiclw test drive was great I have been a customer of Gunther for over 5 years and will con More

by Gary’s Sorento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shirley, Pablo Villaverde, Jonnathan Murrieta
Oct 29, 2018 -

Gunther Kia responded

Gary, receiving your 5-star rating and review for our team here at Gunther Kia is greatly appreciated. We value your long-term loyalty to Gunther and thank you for sharing another fantastic car buying experience with us.

October 26, 2018

Good service, nice people, clean facility Good service, nice people, clean facilities. I will definitely come here for my future car needs. Bill was excellent, knowledgeable, patient, and kind More

by SGR3716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Oct 26, 2018 -

Gunther Kia responded

SGR3716, we are excited to hear that Gunther is your favorite Kia dealership in the area! Thank you for expressing your satisfaction with our services, our team, and our facility.

October 26, 2018

Fast and easy transaction I shopped 4 dealers online. Gunther was the fastest in responding, no harassing phone calls and the best price. When I arrived at Dealership there we More

by WLasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Clinton, Kirk Jackson, Brian Quach, Shiva Gosine
Oct 26, 2018 -

Gunther Kia responded

Wes, it sounds like your purchasing process with Gunther Kia couldn't have gone better! At Gunther Kia, you can always count on our team to provide you with a hassle-free and surprise-less car buying experience. It is a pleasure to have earned your business and thank you for sharing your 5-star feedback with others.

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