
Gunther Kia
Fort Lauderdale, FL
Filter Reviews by Keyword
By Type
Showing 1,957 reviews
Great experience Thanks for making my car vying experience a positive one. I will buy all future vehicles from Gunther. Thank you for your expertise and professionalis Thanks for making my car vying experience a positive one. I will buy all future vehicles from Gunther. Thank you for your expertise and professionalism More
Very Disappointed and Upset Worst experience!!!!!!!! We arrived ready to make a deal and buy a car. We had already seen the car online and wanted to view in person. So not a lot Worst experience!!!!!!!! We arrived ready to make a deal and buy a car. We had already seen the car online and wanted to view in person. So not a lot of work or sales involved for the dealership... we already new what we wanted. Brought in a trade-in too. The trade-in came back $1000 less then the offer we got at Carmax. We negotiated and finally came to an agreement on price out the door!!!!! We had trade-in ready with clear title ready to go, it was a cash purchase no need for approvals or tons of paperwork..... then after 1.5 hours waiting salesman comes back with fees here taxes there and tons of other things!!!!!!!! The deal was already verbally stated that it was going to be trade-in with X AMOUNT out the door!!!!! And now it's not????? What a rip off! It's BS! WHAT A WASTE OF 3.5 hours sitting there!!!!! Ended up walking out! Worst experience ever! Ps. Not going to mention my salesman name bc I don’t believe it was his fault. I did not meet the Managment bc they hide behind closed doors and make their salesman give bad news... so I’m marking all of them since I’m not sure who! I blame Managment! More
Amazing experience with great service This dealership takes service to a new level. They are committed to ensuring that you get the best car and care. They ensure that you leave their door This dealership takes service to a new level. They are committed to ensuring that you get the best car and care. They ensure that you leave their doors with a wonderful experiment from the time you walk in to the time you get the keys to your new car. You have a valuable team because they do not drop the ball from the beginning to end. Kudos for getting it right. Thank you to Hermiz, Kiek and Joshua for the wonderful experience. More
Fantastic Customer Service Jonnathan was a pleasure to work with. This is my 3rd car from this dealership. Always easy and pleasant. Mgmt a bit pushy, but I guess that comes wit Jonnathan was a pleasure to work with. This is my 3rd car from this dealership. Always easy and pleasant. Mgmt a bit pushy, but I guess that comes with the territory. He was able to get me a pretty decent deal. Car buying is always stressful, but Jonnathan made it more enjoyable. Thank you!! More
First Service Joe was awesome and the highlight of my visit. Very attentive and helpful. He went the extra mile to provide a good experience. He even tried to remov Joe was awesome and the highlight of my visit. Very attentive and helpful. He went the extra mile to provide a good experience. He even tried to remove some glue from my car doors because the car wasnt properly cleaned when sold to me. More
10,000 Mile Service/Safety Recall Made an appointment for service through the online system, really easy and efficient process. Dropped my car off and was greeted immediately by Kenny Made an appointment for service through the online system, really easy and efficient process. Dropped my car off and was greeted immediately by Kenny. He set everything up and offered a courtesy shuttle to take me where I needed to go. I received a call about 2 1/2 hours later confirming the service was complete. Got to the dealership and was back in my car within 10 minutes. Always excelled service at Gunther! Thank you! More
Professional, Knowledgeable and Courteous Service I have had a continuous refreshing experience with this service department during the almost 4 years of ownership of my Sorento. Due to the youth and I have had a continuous refreshing experience with this service department during the almost 4 years of ownership of my Sorento. Due to the youth and quality of the vehicle, it may have some influence on my satisfaction, however, persons and service is really what truly makes the experience memorable. I would recommend Gunther Kia to any and everyone. Thank You for the no hassles. More
Tolchin makes it happen!!! Trevor Tolchin is one of those can-do salesmen who make deals happen. He always gets back to you in prompt fashion, furnishing specific information in Trevor Tolchin is one of those can-do salesmen who make deals happen. He always gets back to you in prompt fashion, furnishing specific information in an efficient, thorough manner. The fact that he answers emails, texts, phone calls so swiftly was much appreciated, as was the quality of his pointed replies. When he quoted numbers and offers, everything was spelled out and verified upon actual visit to Gunther Kia's showroom. His attitude was can-do, and, more importantly, he produced results. If you think this way of doing business is the norm, especially in South Florida, think again. Despite repeated attempts at communication with various individuals at Coral Springs Kia and Rick Case Kia, Gunther's Trevor Tolchin was the ONLY person who backed up his words with actions. It was much appreciated not to be passed back and forth between salesperson and management in a sort of ping-pong game that led to frustration and yielded nothing. Ultimately, the difference between making a sale and making a mess of negotiations is timely communication. Trevor Tolchin understands this and so will you! More
Purchase of a Kia Optima We received excellent service from Jonnathan . He stayed after working hours to explain the operation of the car, We were happy with the service we We received excellent service from Jonnathan . He stayed after working hours to explain the operation of the car, We were happy with the service we received from everyone at Gunther Kia. More
I'M HAPPY WITH MY EXPERIENCE AT GUNTHER KIA!!!! First off I would like to say this is one of the best dealerships I've ever been to. The place is always clean and the staff there are always nice. I First off I would like to say this is one of the best dealerships I've ever been to. The place is always clean and the staff there are always nice. I was working with Maylene Nieves and she is a very patient worker and worked with me throughout the whole process I wanna say that I appreciate her time and everything that she had helped me into getting into my brand new 2018 Kia Forte S. If there's anyone I'd recommend the most to work with it would be Maylene. She has great customer service and always have a positive vibe. I'm also glad I was her first customer that she just sold a car to so congratulations to her as well. I really love my new car. It has everything that I wanted. The features with the led lights and 7" inch screen is awesome. More