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Gunther Kia

Fort Lauderdale, FL

3.8
1,957 Reviews

1900 South State Road 7

Fort Lauderdale, FL

33317

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Showing 1,957 reviews

July 17, 2018

Great experience Thanks for making my car vying experience a positive one. I will buy all future vehicles from Gunther. Thank you for your expertise and professionalis More

by GGENUALDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Clinton, Omar Burgos, Gene Alloy
Jul 17, 2018 -

Gunther Kia responded

GGENUALDO, we thank you for leaving us a positive 5-star review. The Gunther team welcome you back for all your car buying needs in the future!

July 17, 2018

Very Disappointed and Upset Worst experience!!!!!!!! We arrived ready to make a deal and buy a car. We had already seen the car online and wanted to view in person. So not a lot More

by Disappointed costumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Clinton, Neil Stokes, Jason Shirley, Nick Burba, Evan Kentros, Brian Quach, John Adams, Brian Scott, Chris Bloomquist
Jul 20, 2018 -

Gunther Kia responded

DisappointedCustomer, thank you for your feedback. I understand your frustration; buying a car can be stressful and as a no-haggle dealer, our price model is built to eliminate that stress. With that said, of course, we are mandated by the government to charge the required sales tax, license and registration costs. We also charge a pre-delivery fee, relatively standard in our industry, and we even advertise that fee on each and every pre-owned vehicle listing to be as transparent as possible for every consumer before they enter our showroom. I apologize if there was a miscommunication but these charges are not uncommon and for the most part are actually required by our local and state government. We appreciate the opportunity to earn your business and hopefully, we can try and assist you again in the future.

July 17, 2018

Amazing experience with great service This dealership takes service to a new level. They are committed to ensuring that you get the best car and care. They ensure that you leave their door More

by RBORGHINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Clinton, Hermiz Fetyou, Kirk Jackson
Jul 18, 2018 -

Gunther Kia responded

RBORGHINI, we thank you for leaving us a next level review and for sharing your amazing customer service experience with us. It's exciting to hear that from the moment you walked in, to the moment you drove off in your new car, Hermiz, Kirk, and Joshua took great care of you and your needs. We appreciate your recognization and taking your time to write such warm comments for our Gunther Kia team.

July 16, 2018

Fantastic Customer Service Jonnathan was a pleasure to work with. This is my 3rd car from this dealership. Always easy and pleasant. Mgmt a bit pushy, but I guess that comes wit More

by Jamielap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shirley, Garfield Simpson, Pablo Villaverde, Jonnathan Murrieta
Jul 17, 2018 -

Gunther Kia responded

Jamie, at Gunther Kia we make things easy and pleasant because we never want our customers to feel stressed out. We are so glad to hear Jonnathan provided his fantastic customer service to you during your car-buying process. Thanks for leaving a review and for expressing your satisfaction with our dealership.

July 16, 2018

First Service Joe was awesome and the highlight of my visit. Very attentive and helpful. He went the extra mile to provide a good experience. He even tried to remov More

by KEIKO27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heredia
Jul 17, 2018 -

Gunther Kia responded

KEIK027, it is great to hear that Joe was so attentive and helpful while your vehicle was here for its first service visit. Thank you for your business and we appreciate you taking the time to leave a review.

July 16, 2018

10,000 Mile Service/Safety Recall Made an appointment for service through the online system, really easy and efficient process. Dropped my car off and was greeted immediately by Kenny More

by JLOOSE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Jul 17, 2018 -

Gunther Kia responded

JLOOSE7, thank you for walking us through your quick and efficient service visit. You and many other customers are enjoying the ease of our online service scheduler as well as the courtesy shuttle we offer. We are glad that you were able to take advantage of both and we thank you for giving us your feedback.

July 15, 2018

Professional, Knowledgeable and Courteous Service I have had a continuous refreshing experience with this service department during the almost 4 years of ownership of my Sorento. Due to the youth and More

by DEB E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermiz Fetyou, Joe Heredia, Ryan Stultz
Jul 16, 2018 -

Gunther Kia responded

Deb, we appreciate your recommendation and love hearing that your services have been consistently refreshing and memorable. Thank you for your recognition and your kind words for our Gunther Kia team.

July 14, 2018

Tolchin makes it happen!!! Trevor Tolchin is one of those can-do salesmen who make deals happen. He always gets back to you in prompt fashion, furnishing specific information in More

by southfloridamarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Tolchin
Jul 16, 2018 -

Gunther Kia responded

Marc, as a dealership we've taken the time to evaluate what our customers want and need from their car buying process. This is why our team and Trevor were able to supply you with prompt communication and customer service as well as keeping our word when it comes to finalizing the transaction. Thank you for your generous comments and 5-star review, we greatly appreciate it!

July 13, 2018

Purchase of a Kia Optima We received excellent service from Jonnathan . He stayed after working hours to explain the operation of the car, We were happy with the service we More

by davey boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnathan Murrieta
Jul 14, 2018 -

Gunther Kia responded

Davey Boy, we are pleased to hear that Jonnathan and the Gunther Kia team provided you with a successful experience in purchasing your Kia Optima! Thank you for your 5-star rating and leaving us a review!

July 13, 2018

I'M HAPPY WITH MY EXPERIENCE AT GUNTHER KIA!!!! First off I would like to say this is one of the best dealerships I've ever been to. The place is always clean and the staff there are always nice. I More

by ColwynC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maylene Nieves, Maylene Nieves
Jul 13, 2018 -

Gunther Kia responded

Colwyn, your comments, and feedback for our dealership and Maylene are very much appreciated. It is important for us to provide our customers all the time they need to explore the features of our vehicles and assist them in the decision making process. We can tell from the excitement in your review how much you love your new 2018 Kia Forte S and we thank you for choosing us to be involved in your car purchase.

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