
Gunther Kia
Fort Lauderdale, FL
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Service Excellent service by Ryan and Kenrick My car was properly fixed They were both very friendly and helpful The wait time was not too long Tha Excellent service by Ryan and Kenrick My car was properly fixed They were both very friendly and helpful The wait time was not too long Thank you More
Excellent leasing experience Met with Jasmin at the Gunther kia dealership for the first time. She was very knowledgeable and professional. I Knew what I wanted to pay for a new 2 Met with Jasmin at the Gunther kia dealership for the first time. She was very knowledgeable and professional. I Knew what I wanted to pay for a new 2018 Sorento. She quickly found me one that had most of the important features I was looking for. In less than a half hour, I was given the keys to my new car and emptying out my old one while waiting for the paperwork to be finalized. The entire process was done in 2 hours. She even went out to the new car with me to set up the navigation and other key features. It was the easiest car buying experience I have ever had. More
Service Center was great but....the Body shop is awful. I brought my 2016 Kia Sedona in for to the body shop for a new door. The estimate was given two weeks in advance of my drop off appointment thinking I brought my 2016 Kia Sedona in for to the body shop for a new door. The estimate was given two weeks in advance of my drop off appointment thinking this would give them plenty of time to get the door. Estimated time of repair one week. I was promised the car everyday for another week. I went to pick up 2 weeks after the drop off and the paint job is unacceptable (orange peel look) and the wrong trim was on the car. The service department did a great job with the things I needed done and was quick about getting t it done . I would definitely use the service department again , but once they fix the paint and trim ( that I now have to go back for) I would not use the collision center again More
Professional, Friendly, Efficient I am very satisfied with the service I received from Gunther Kia. The car was ready when promised and I waited in a clean, comfortable waiting room. I am very satisfied with the service I received from Gunther Kia. The car was ready when promised and I waited in a clean, comfortable waiting room. More
Great Customer Service My experience was quick and he greeted me with a smile great customer service is always a plus at 8:15 am on a Saturday Morning :). The salesmen was v My experience was quick and he greeted me with a smile great customer service is always a plus at 8:15 am on a Saturday Morning :). The salesmen was very detail about what I would need on my next visit in for service. More
Coming back again for the 4th time So I cannot complain how I was taken care of because they are amazing at customer service. Joe is very hospitable along with the manager HOWEVER I wil So I cannot complain how I was taken care of because they are amazing at customer service. Joe is very hospitable along with the manager HOWEVER I will be returning for the 4th time now for the same issue. Why? Because the same solution which is not a solution is being applied to "fix" the issue. The bracket or sensor is broken....why can you not repair it? Why is a bandaid being put over it. The issue happen up to a week after being repaired. Can someone help me here? More
Second to none! From the moment of me pulling into the service bay entrence nothing but great service til the end. Thank you all. I have and will always recommend Gun From the moment of me pulling into the service bay entrence nothing but great service til the end. Thank you all. I have and will always recommend Gunther. More
nice teamwork My 5-year-old and I spent about 3 hours one Sunday with Taylor. He, Mitchell Trotman and Brian Quach worked to make us comfortable. They were quick to My 5-year-old and I spent about 3 hours one Sunday with Taylor. He, Mitchell Trotman and Brian Quach worked to make us comfortable. They were quick to respond to all questions. We didn't end up buying from this dealership but my experience was so good I wanted to leave a review to commend the way they do business. More
Rudeness in the dealer ship. Jasmine was really rude and she took really long and did not give us update of what was going on.she also had an attitude. Jasmine was really rude and she took really long and did not give us update of what was going on.she also had an attitude. More
Awesome Amazing service. Everyone was extremely friendly. Dropped my car off in the morning and they had it ready within three hours! Price was extremely reas Amazing service. Everyone was extremely friendly. Dropped my car off in the morning and they had it ready within three hours! Price was extremely reasonable. More